- We are offering a position for an outgoing and service oriented person, with strong communication skills who want to be challenged and who wants to make a difference. We are a Home Care Agency (NON-MEDICAL) providing Companion, Homemaker and Personal Care services. The majority of our clients are elderly or disabled individuals.
RESPONSIBILITIES (including, but not limited to):
- Answer and screen each incoming call in a friendly, professional and knowledgeable manner.
- Create weekly schedule and adjust it on a daily basis using ADLWARE
- Maintain physical and electronic files
- Coordinate client assessment and caregiver interviewing schedule
- Perform general office functions such as coordinating mail, data input, and file maintenance
KEY COMPETENCIES
- Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving.
REQUIREMENTS
- 1-3 years of experience. Please note that only candidates with experience in this position will be considerate.
- Be a charming person who loves people
- Exceptional at customer service. This means we want someone who is always polite, respectful, cheerful, positive attitude with an energetic and great phone voice. Must be able to speak clearly and concise.
- Excellent multitasking and organizational skills
- Ability to work in a fast paced environment
- Ability to work under pressure and to work with minimal supervision
- Strong attention to detail; ability to manage many details related to data entry, scheduling, follow-up requests and file maintenance
- Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
- Assist in the Caregiver hiring process
- Ability to organize and prioritize daily, weekly, monthly and yearly work
- Ability to establish good working relationships with management, colleagues, clients and caregivers
- Ability to sit at a desk and listen effectively for long periods of time on the telephone
Job Type: Full-time
Salary: $13.50 /hour
Required experience:
Required education:
- High school or equivalent
» Apply Now Please review all application instructions before applying to Elite Home Care.
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» Apply Now Please review all application instructions before applying to Elite Home Care.
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