Copy/Mail Customer Service Representative - Administrative Resource Options - Memphis, TN





What is Administrative Resource Options (ARO)?

ARO is an international outsourcing firm specializing in office services management. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management. It is important to know that ARO is not a temp or staffing agency. Because of ARO’s long-term contracts with our clients, we offer full-time positions with benefits starting after 60 days of employment.

Why work for ARO?

Not only are we a leader in our industry with a presence in over 30 states nationwide as well as 4 provinces in Canada, we treat our employees exceptionally well. We provide unparalleled employee benefits including health insurance with vision and dental included, 401k with employer match and access to a financial planner, opportunities for career development and promotion from within, and commuter discounts just to name a few.

Our mission at ARO is to have a lasting impact that improves the lives of our clients, our employees, and our communities through providing unparalleled quality service with a competitive edge in a caring and career-oriented environment.

Responsibilities:


  • Process incoming and outgoing mail, FedEx, UPS, DHL and messenger packages and desk top delivery

  • Shipping and receiving

  • Produce copy/print and folding and inserting requests

  • Back up receptionist

  • First responder to all printers

  • Monitor and maintain customer service desk

  • Cross train in all functions of the operation

Requirements:
Required Candidate Skills:

  • Ability to lift up to 50 pounds on a regular basis

  • Ability to meet tight deadlines in a busy environment

  • Superior customer service track record

  • General computer use including MS office suite

  • Organized and punctual

  • Business casual dress code

Desirable Candidate Skills:

  • Previous experience in a copy/mail center

  • Problem solving skills

Benefits:

  • Health insurance with vision and dental included

  • 401k with employer matching and access to a financial planner

  • Charity leave

  • Donate for life programs

  • Paid time off including holidays, vacation, sick, and personal days

  • Employee life insurance paid for in full by ARO

  • Discounts from leading automotive manufacturers and cell phone providers

  • Commuter discounts

** All candidates MUST pass a 7-year background check and drug test **


**All candidates MUST be able to lift 50 lbs**






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