See the Examination Process section below for application information.
Examples of Duties:
(these are illustrative examples only–a position may not include all the work examples given, nor does the list include all that may be assigned.)
• Responds orally and in writing to general inquiries based on knowledge of previous situations and knowledge of agency programs, policies and procedures.
• Asks questions to determine clients’ needs and directs the clients to the appropriate staff member.
• Provides clients with information on other community resources.
• Assists clients in the proper completion of program forms.
• Responds to requests for information or questions from other employees by personal contact, phone or e-mail.
• Types and edits materials using knowledge of procedures to determine the correct format, and questions the author if something is missing or incorrect.
• Composes form letters or other routine correspondence.
• Types and/or prepares special reports using knowledge of specialized software programs. Assembles and sends application materials, attachments and other forms based on knowledge of standard agency procedures.
• Codes, records, matches, posts, tallies, verifies and/or corrects data in order to maintain accurate records and mailing lists.
• Maintains administrative or fiscal data and assists in preparing reports.
• Sorts and distributes incoming mail and collects and prepares outgoing mail.
• Maintains adequate inventory of office supplies and forms required for agency operation.
• Enters information into and retrieves information from data bases.
• Assists in the training of new office support staff.
Minimum Qualifications:
Must be on the Minnesota Merit System list for this position.
Examination Process:
Written exam covering the following content areas: filing, math, following written instructions, working relationships with the public, language usage, grammar, spelling, punctuation and capitalization.
PLEASE FOLLOW ALL OF THE STEPS LISTED BELOW TO APPLY:
1. If you are not already on the eligible list for the Office Support Specialist, apply to take the employment exam by applying for Job #614-OC
When contacted to schedule a test date, choose a test date on or before April 8 (the test will be offered in Windom on April 8).
2. IN ADDITION to the Merit eligibility, a resume and letter of application is requested to be delivered or postmarked to Human Resources- DVHHS, PO Box 393, Windom, and MN 56101 no later than 4:30 pm on March 31, 2015.
This position is classified in Grade 7 of the DVHHS Compensation Plan with a typical hiring range of $14.07-$15.01 per hour, dependent upon the credentials of the successful candidate.
A DVHHS job description can be obtained on the DVHHS website at www.dvhhs.org, or from Human Resources- DVHHS, PO Box 393, Windom, MN 56101, or by calling 507-831-1251.
Important: If you are already Merit System Eligible, do not re-apply for the exam. Check your current application and status to verify your eligibility and availability for this vacancy.
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