Operations Coordinator – Award Winning mCommerce / SaaS Tech
Watford
£22,000 – £25,000 + bonus + 23 days holiday + subsidised on-site gym membership
*Exciting opportunity for a highly motivated, ambitious and experienced individual with a genuine enthusiasm for technology and being part of a fast moving, exciting environment with the potential for great rewards and career development**
The Operations Coordinator opportunity has come to market due to the rapid expansion of our technology company and the ever-growing demand for our solutions.
We’ve already developed an extremely credible reputation by delivering ground-breaking solutions to multiple blue chip clients. We have grown exponentially to UK market leader in our initial targeted sector, winning multiple awards along the way.
We have the drive, ambition and desire to replicate this in various locations globally and in other vertical markets.
Who we are:
We are a cutting edge technology company which makes services mobile. We provide retailers, transport operators and almost any other business with quick and simple ways to deliver content and products to connected devices. We show you how people are using it, with live, real-time business intelligence, giving you valuable information to fine-tune your services. We integrate with virtually anything – multiple content services, data feeds and services in one, zero-learning-curve ecosystem.
Operations Coordinator Main duties:
Working with and reporting to the Operations Manager you will be involved with the following:
> Account management and client liaison through various methods of communication.
> Developing and managing the User Acceptance Testing process for our technology clients.
> Client sales and solutions performance analysis.
> Change and impact management.
> Continuous process review and improvement.
> Planning and scheduling of internal resources to ensure on time delivery of projects.
> External resource management to ensure key deadlines are met.
> Creation and on-going management of client support materials e.g. user training videos.
> Some financial responsibilities – e.g. processing expenses.
Operations Coordinator Desired Skills and Experience:
> Educated to degree level or equivalent would be ideal.
> A minimum of three years experience in a similar role.
> You must have a professional appearance and strong interpersonal skills. It is vital that you are a strong team player, motivated by individual and organisational success.
> Strong client management skills and ability to execute.
> Capable of hands on problem solving, with ability to generate ideas and solutions.
> A positive, determined approach to researching and analysing new methods and processes.
> Ability to use own initiative and pay close attention to detail.
> Strong communication skills in all forms including written, oral, telephone and presentation.
> Excellent organisational and time management skills.
> A positive attitude to dealing with people and problems.
> An enthusiastic, experienced user of technology products, such as smart-phones, phablets and tablets, up to date knowledge of the technology market.
> A strong desire to win.
You may have worked in the following capacities:
Project Assistant, Service Delivery Administrator, eCommerce Project Administrator, Software Development Junior Project Manager, Client Services Coordinator.
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The Operations Coordinator role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
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