This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government’s second largest cadre of law enforcement officers to ensure our nation’s economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation’s borders.
ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov/
Who May Apply
- All U.S. citizens
- View common
definitions of terms found in this announcement
Organizational Location : This position is located in the U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), Miami Field Office, Duty Location: Aguadilla, PR.
Relocation Expenses : Relocation expenses will not be paid.
Note : One or more positions may be filled using this vacancy announcement.
TRAVEL REQUIRED
- Occasional Travel
- Occasional Travel may be required.
RELOCATION AUTHORIZED
KEY REQUIREMENTS
- U.S. Citizenship
- Ability to pass background investigation and drug screen for fed employment
- Relevant Experience (see Qualifications and Evaluations Tab)
- Complete Application Package (see How to Apply Tab)
- Males born after 12/31/59 must certify registration with Selective Service
DUTIES: Back to top
As a Mission Support Assistant, you will provide substantive clerical support in one or more of the administrative support areas (e.g., finance and budget, logistics and procurement, human resources, records and files management, etc.). Duties include:
- Performing office automation work and using computer software, e.g., spreadsheets, databases, and graphics, to produce, store and retrieve a variety of documents;
- Monitoring, coordinating and maintaining a variety of office files and records;
- Extracting, compiling and manipulating data to determine if trends or patterns exist;
- Compiling a variety of reports;
- Coordinating requests for services from users and completing necessary forms;
- Procuring routine equipment and services; and
- Maintaining tracking systems of transactions.
QUALIFICATIONS REQUIRED: Back to top
You qualify for the GS-07 level if you possess one (1) year of specialized experience at the GS-06 level performing duties such as:
- Coordinating administrative requirements with offices served;
- Maintaining contact with offices having primary responsibility for administrative programs and obtaining most up-to-date information on procedural requirements;
- Providing procedural assistance on routine administrative matters;
- Maintaining databases and identifying trends or patterns; and
- Compiling a variety of reports.
National Service Experience (i.e. volunteer experience): Experience refers to paid and unpaid experience, including work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Typing Proficiency: In addition to the above minimum qualification requirements, applicants must be able to type at least 40 words per minute based on a 5 minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
Requirements :
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
OGE 450: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
HOW YOU WILL BE EVALUATED:
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Attention to Detail; Customer Service; Interpersonal Skills; Speaking; and Writing.
Based on your responses, you will be placed in one of the following categories:
Applicants in the best qualified category will be referred to the hiring manager and may be called for an interview.
ICTAP/CTAP Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. Information about ICTAP or CTAP eligibility is on the OPM’s Career Transition Resources website at http://www.opm.gov/ctap/index.asp . To be considered well qualified under ICTAP/CTAP you must be placed in the well qualified category for this position as described above .
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position is not considered scientific/professional. For more information regarding veterans’ preference, please see: http://www.fedshirevets.gov/job/vetpref/index.aspx .
Interview Requirement: Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
BENEFITS: Back to top
DHS offers competitive salaries and an attractive benefits package: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to www.dhs.gov/careers and select “benefits”.
OTHER INFORMATION:
E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and
responsibilities.
Financial Difficulty Statement: It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about your employment experience will be used only to determine your qualifications and to assess your relative level of knowledge, skills, and abilities. Although your personal conduct may be relevant in the employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of your own will generally not itself be the basis of an unfavorable suitability or fitness determination.
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