(VAC# 3400-10)
Richland Library North Main serves a diverse community in the Eau Claire and Columbia College area of Columbia. We are seeking someone energetic, outgoing and positive to engage with customers, both internal and external. This person is a natural teacher, trainer, and leader. Strong technology skills are a must. The ideal candidate may be someone with good experience in retail or hospitality. Bilingual fluency in Spanish and English is preferred.
Are you ready to become knowledgeable about library operations and energized by your ability to make every customer thrilled about the Library? If you answer is “Yes”, we encourage you to apply!
All Richland Library employees are committed to:
Effectively demonstrating characteristics of being energetic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
Greeting customers & successfully ascertaining individualized needs and/or requirements for each customer.
Engaging, encouraging, and assisting diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
Here are some of things you would be doing if hired for this position:
Assisting the Richland Library North Main Manager and other staff with the overall management and leadership of the library in that location, including helping to keep the workflow moving and meeting customer experience expectations.
Answering directional and informational questions about the Library, including its services, materials, programs, and initiatives.
Assisting customers with equipment, materials, procedures, and information.
Acting to find and promote efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire.
Contributing effectively to understanding and maintaining the system for organizing and moving materials through the system.
Assisting with adult and children’s programming.
Assisting in training and supervising part-time employees and volunteers, and guiding priorities within activities and tasks.
Helping to oversee the Library operations during absence of higher level staff.
Actively supporting the needs of the Library, including opening and closing procedures; supplies, statistics and cash reconciliations; cleaning, checking, and trouble-shooting equipment; shelving materials and sustaining the Library’s collection.
Like what you’ve read about this job so far? Great! Here are minimum requirements needed to be considered for this excellent career opportunity:
High school diploma, plus at least two years of training from a college, university, or business school. Transcripts must be provided upon hire.
One year clerical or other relevant work experience; equivalent combination of training and experience may be considered. Preference may be given to relevant experience within a service industry.
Excellent communication and technical skills, including a good understanding of technology.
Additional skills as required by job, and ability to perform duties of the job.
Bilingual fluency in Spanish and English is preferred. Please be sure to indicate it clearly on the application if you are bilingual in Spanish and English.
Note: When describing your experience on the application, please be clear and specific. All applications will be reviewed. However, only applications that clearly demonstrate that the individual meets the minimum requirements will be considered.
This job involves being “on the move” in our libraries: It will include standing, walking, crouching, stooping, squatting, twisting, climbing, pushing/pulling up to 50 pounds, and lifting up to 25 pounds.
Basic information about the job: Location, salary, hours
Where: Richland Library North Main; ** 5306 North Main St., Columbia, SC 29203
Salary: $942.75 biweekly salary, plus benefits
Hours: 37.5 hours per week: Mon., Tue., Wed. 12:30-9 pm, Thurs. 1-9 pm; Alt. Fri/Sat 9-6 pm
** Richland Library may change location and schedule of any library job.
Why the Richland Library?
At Richland Library, we connect customers of all ages and backgrounds with experiences that inform, inspire, and entertain. Being present in the moment of curiosity, and helping create the spark of connection, make working in a library one of the most interesting and satisfying jobs in the world.
The Richland Library is an award-winning, forward-thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and change the way our customers work, play, create, and communicate.
The Richland Library is strongly supported and highly valued by its community and leaders.
We are guided by our shared Vision: “to improve the quality of life for everyone who interacts with Richland Library”; and by strategic objectives including advancing our community and ensuring its well-being by providing access to resources and services that meet vital needs.
The deadline to apply for this position vacancy is March 12, 2015.
Applications for Richland Library jobs must be completed online and submitted by 11:59 PM on the posted closing date.
If you are interested in joining our forward-thinking and innovative team in this important and influential position, click here to begin the application process .
The Richland Library is an EQUAL OPPORTUNITY EMPLOYER . For more information about our Library system, explore the Richland Library website at www.richlandlibrary.com .
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