DEPARTMENT: Clerk
SALARY: $31,421.00 annually
ESSENTIAL DUTIES:
Answer telephone and greets office visitors, providing information, taking messages or transferring/directing to appropriate individual or department. Treats visitors with courtesy and respect, remaining calm in difficult situations. Receives and processes various payments mailed or presented in office, prepares/provides receipts, and enters on computer or logs. Looks up various cases as needed. Receives and processes traffic tickets, including sorting, filing, processing payments, returning personal checks and checks with incorrect amount, preparing and mailing related correspondence, entering data on computer, and responding to related inquiries. Periodically phones state Bureau of Motor Vehicles for information regarding driving records as needed. Contacts bailiff when computer system shows outstanding warrants and a defendant is present. Prepares bench warrants and writs of attachment as directed by Court. Initiates new case files, searches database and inputs parties information. Applies pre-determined business rules to decide if parties are already in database. Updates address and names as needed. Performs various clerical functions, such as entering data on computer, researching records as requested, mailing summonses and complaints, sorting and filing returns from Sheriff’s service, and phoning attorneys regarding cases as needed. Performs related duties as assigned.
JOB REQUIREMENTS:
High school diploma or GED. Working knowledge of standard office policies and practices and ability to apply such knowledge to a variety of interrelated processes, tasks and operations. Working knowledge of standard English grammar, spelling and punctuation, and ability to type with speed and accuracy. Ability to properly operate a variety of standard office equipment, including computer, printer, copier, fax machine, and voice mail. Ability to effectively communicate orally and in writing with co-workers, other County departments, attorneys, social service agencies and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities. Ability to provide public access to or maintain confidentiality of department information and records according to state requirements. Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace and personal conduct. Ability to work on several tasks at the same time and complete assignments effectively amidst frequent distractions and interruptions, often under time pressure. Ability to understand and follow oral and written instructions and work effectively in a team environment. Ability to occasionally work evening hours.
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