Responsibilities
- Answers a multi-line switchboard rapidly and directs the calls to destination without any delay.
- Greets the customers, answer questions, declare calls or provide directions.
- Schedules appointments and enters new patient data into the system.
- Contributes to the morale and success of the office by service, teamwork, integrity, professionalism, compassion, respect, improvement and innovation of operations and a balance and commitment to work and family.
Requirements
- High School Diploma or equivalent
- Previous experience in a medical office is preferred
- Clear communication style with impressive telephone etiquette
- Ability to understand, and execute complex written and verbal instructions
- Exceptional computer skills, good organizing and planning skills
- Able to deliver excellent customer service, externally and internall
- Able to react effectively and calmly in emergencies
- Able to maintain customer confidentiality.
Job Type: Full-time
Required experience:
Required education:
- High school or equivalent
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Please review all application instructions before applying to OrthoAtlanta.
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