Medical Office Specialist - Rapides Regional Medical Center - Alexandria, LA





Major Tasks, Duties, and Responsibilities:
  • Work at the reception desk, answer phones, greet and communicate with patients and providers.

  • Scheduling, canceling, and rescheduling patient appointments.

  • Checking in patients and properly documenting registration.

  • Insurance verification and verification of patient demographics.

  • Filing and retrieving medical records/files.

  • Copying and faxing duties.

  • Collecting co-pays and cash from patients, getting authorization on credit cards.

  • Entering charges, payments, and balancing the day in the computer.

  • Practice and adhere to the “Code of Conduct” and “Mission Values Statement”.

  • Perform other duties as required.

  • Must read, understand, and adhere to all policies and procedures.

Qualifications

  • Less than one year of experience is required, one to three years of experience is preferred.

  • Knowledge of basic office equipment.

  • Skill in dealing with interpersonal issues and customer relations.

  • Ability to handle multiple priorities at once with minimal supervision.

  • Ability to comprehend and follow written and verbal instructions.

  • Ability to organize and communicate clearly.

  • Ability to maintain confidentiality of patient and employee information.








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Rapides Regional Medical Center offers a wide array of services ranging from Cancer Care to Wound Care, and our medical staff includes…






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