Prepares, maintains, and processes medical record files of patients. Files medical records as well as loose reports received.
Processes financial patient information (obtaining/up-dating insurance information, coding visits using ICD9 and CPT codes, entering charges; balancing receipts for day and month, responding to questions related to billing from patients/parents and the PBO).
Creates physician schedule of appointments in computer system.
Responds to telephone inquiries according to individualized need of the patient directing calls as appropriate to other staff or the physician.
Initiates telephone/facsimile communication to obtain and communicate referral authorizations/approvals for urgent care visits.
Process mail (incoming & out going), message delivery and courier services.
Provides back up and/or support for other administrative medical office assistants.
Manages and cares for required resources including supplies, equipment, and facility.
Maintains clean and organized work environment with adequate level of supplies available.
Participates in departmental Performance Improvement activities.
Job Qualifications:
High school diploma or general education degree (GED). Prefer completion of an accredited medical assisting program and experience in a medical office.
Prefer Certified (or eligible for certification) Medical Office Assistant (CMA).
BLS certification due within 1 year of hire.
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