Netflix Customer Service Agent $15 an hour - Netflix Customer Service - Salt Lake City, UT


Hey you! Ya you- the knowledgeable, experienced, dynamic person who wants to roll up their sleeves to transform customer service- we want to give you the inside scoop: NetflixCS located in Salt Lake City IS HIRING! We’re not just hiring anyone of course. We looking for the cream up the crop, the passionate, the fun, to provide amazing experiences for our Netflix customers. Before you click the button and say, “Sign me up” take a look and see if you have what it takes. This position is not for the faint of heart.


***PLEASE NOTE: THIS IS NOT A WORK FROM HOME POSITION. You MUST currently live in the Greater Salt Lake City Area***


Please apply online at Netflixcs.com


YOU HAVE


  • A high school diploma (or GED equivalent)

  • Great typing skills (at least 35 words per minute required)

  • The ability to work 40 hours per week

  • Open availability between the hours of 5 AM and Midnight 7 Days a week.

  • Experience providing fantastic customer service, face to face or on the phone.

  • Amazing phone presence (people can literally hear you smiling)

  • Experience using a streaming player or gaming system (PS3, Wii, Xbox, Apple TV, iPad, etc.)An understanding of basic computer and home networking terminology (operating systems, browsers, routers, modems, etc)

YOU WILL


  • Provide exceptional customer service in a non-scripted world

  • Perform basic-level technical troubleshooting

  • Become a professional multi-tasker

  • Drive your own performance within a team environment

  • Give and receive feedback regularly

  • Be flexible to work a set schedule but with varying start times throughout the day (and show up on time!)

YOU LOVE


  • Watching Movies and TV Show

  • sHaving conversations with people you don’t know

  • Learning new things and finding creative ways to solve problems

  • Fast-paced and high performing work environments (in fact, you thrive in them)

Please make sure you have these on your resume. Candidates without the necessary information will not be moved to the next step.


  • An attached resume

  • That you are currently living in the extended Salt Lake Area and resume clearly shows that

  • A consistent work history and has had no more than two jobs in the past three years.

  • The best way to show this is by making sure your resume indicates months AND years of service in a job AND explain gaps in employment.

  • No unexplained gaps in employment

  • Experience in a customer facing role; preferred over the phone customer service experience for at least a year

Interested? Apply today and come see that we are so much more than just another place to work!


NetflixCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, NetflixCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.NetflixCS expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NetflixCS’s employees to perform their job duties may result in discipline up to and including discharge.


Job Type: Full-time


Salary: $15.00 /hour


Local candidates only:


Required experience:


Required education:


  • High school or equivalent


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