NON CLINICAL TECHNICAL
FLSA
Non-Exempt
Job Summary
Receives non-emergency and emergency requests (including 911 calls) for Emergency Medical Services; and obtains relevant information, evaluates and prioritizes calls for service and dispatches appropriate personnel and equipment. Answer calls to the switchboard in a prompt, efficient, calm and courteous manner. Performs data entry, maintains files and performs other clerical duties.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Education
High School diploma or equivalent
Minimum Experience
No previous experience
Required Certifications/Registrations/Licenses
NOT APPLICABLE
Specific Acceptable Credentials (if applicable)
N/A
In lieu of the Above Minimum Requirements
N/A
Other Required Experience
Public safety agencies or radio dispatching – Preferred
Excellent communications skills and the ability to remain poised while working under extreme stress and/or pressure – Required
Must be able to work well with coworkers, the public and a variety of agencies in the performance of duties – Required
Position Posting Category
Non Clinical Professional/Technical
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