Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Provides direction, management and oversight of many diverse, highly skilled technical and professional staff charged with development, deployment, maintenance, support, enhancement, and management of software and information systems technologies in fulfillment of the Social Services Applications
charter and the HHSC Information Technology mission.
Works closely with business units, project managers, staff, outsource partners and contractors to facilitate investigation, evaluation and documentation of business requirements, develop schedules, priorities and standards for completion of the approved Eligibility systems initiatives and software development schedules.
Works with the Director, Social Services Applications and other management team members to develop strategic and tactical plans for the entire Applications organization that further align with HHSC I.T., HHSC, TX HHS, U.S. Food and Nutritional Services, and U.S. Centers for Medicare and Medicaid Services,
establish organizational goals and budgets, and research and recommend new software development strategies,
tools, and techniques.
Initiates and directs planning, research, testing, selection and implementation of new software
components, technologies, and upgrades for application and database architecture based upon best change
management practices to support evolving customer needs. Consults with customers and other I.T. team members regarding justifications and provides recommendations to the Director of Applications and CIO. Keeps apprised of industry best practices.
Knowledge Skills Abilities:
Knowledge of computer-based Business Intelligence components (environments, software, hardware, tools, etc.) and systems, information technology management, and systems development methodologies, with specific training and experience in Business Intelligence systems and Agile development.
Knowledge of current software and systems development principles, environments, tools, technologies, methods, and best practices.
Knowledge of Service Oriented Architecture (SOA) principles and practices, distributed UX environments, SUN Solaris OS, Oracle RDBMS, IBM Websphere / J2EE / JAVA, COGNOS and Informatica development environments, a myriad of distributed UX systems management, monitoring and performance management utilities with related communication and security components; personal computers and laptops, MS Windows, MS Office, MS Project, MS VISIO, contemporary Web technologies, email clients and a variety of other supported applications.
Knowledge of software quality assurance strategies, tools, technologies, processes, methods, and best practices.
Knowledge of Project / program / product management. Skilled in planning, monitoring, and recovery.
Ability to organize, direct and manage large, complex technology software development environments, multiple concurrent projects, and multiple large groups of diverse, highly skilled technical professionals.
Ability to manage contracts with resource and technology suppliers.
Ability to establish goals and objectives to support Enterprise Applications strategic plans, and to monitor, measure progress against, and deliver to those objectives.
Ability to identify and analyze complex problems/issues, evaluate alternatives, develop and recommend effective solutions, and oversee planning and implementation.
Senior level management skills and abilities in an advanced information technology environment, preferably in public service.
Ability to communicate clearly, both orally and in writing, with technical and business staff, contractors, suppliers, executive management, auditors, and the State Legislature, easily adapting to the needs of each individual audience.
Registration or Licensure Requirements:
Initial Selection Criteria:
Bachelor’s degree from an accredited college or university with a major in information technology, computer science, business administration or related study, plus ten (10) years of progressively responsible professional experience. Five (5) years of the required experience must be in managing large Business Intelligence operations. Extensive management experience in a large I.T. organization may be substituted for the degree requirement.
Additional Information:
TIERS is a complex, fully distributed SUN UX SOA system supporting integrated eligibility, reporting, and data access services. TIERS DataMart is a robust Business Intelligence platform that provides the Office of Social Services with tools to assist in management of Eligibility Operations on a daily basis. Success in this position will require precise orchestration of Web Services, Environment Management, Data Base Administration, Systems Integration, Performance Tuning/Management, Production Coordination, and Release Management, as well as delivery of On-Line and Batch processing, reporting, defect correction, maintenance and enhancements as required. This position essentially requires 24 X 365 attention and technical support.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 25B, IT, 275, 0171, 3D0X2. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form
– Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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