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Call Center – Customer Service Associate – Entry Level
Job Responsibilities
As a Customer Service / Call Center Representative, you will work with both internal and external customers to ensure that all questions and concerns are handled in a timely manner.
Other responsibilities of the Customer Service role include:
- Providing excellent customer service by resolving all customers questions/concerns
- Serve as customer advocate.
- Work closely with management to resolve customer questions/concerns
- Assisting customers in an inbound customer service contact center
Call Center – Customer Service Associate – Entry Level
Requirements
As a Customer Service / Call Center Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment. Having outstanding phone etiquette skills is also vital to this role.
Other requirements of the Customer Service role include:
- High school diploma or equivalent certification
- Call Center Experience, a plus
- Healthcare Experience, a plus
- Problem Solver
- Team Player
- Sharp computer skills
Call Center – Customer Service Associate – Entry Level
Benefits
Once you have been a contract employee of Medix for 30 days, you become eligible for our Benefits Program. Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children. You can select the best combination that best suits your needs.
As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:
- 401(k) Retirement Plan
- A limited benefit medical plan with Starbridge Choices™, a CIGNA plan
- Doctor visits with inexpensive co-pay
- Limited Outpatient Care
- Limited Accident Coverage
- Prescription Programs
- Dental Plan
- Vision Discount Program
- Term Life Insurance Plans
Call Center – Customer Service Associate – Entry Level
Medix – Positively impacting lives every day!
This year’s recipient of the Business Ledger’s ‘Entrepreneurial Excellence Growth Award’
“I like the personal relationships that the recruiters set up.’ – Medix Contractor, RaShawna
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