“Together, we improve people’s everyday lives and well-being.” As a Giant Eagle Team Member, you will be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. As a member of the Deli team, your primary responsibility will be servicing the customers by filling their orders and ensuring they have the freshest products available. As a member of our team, you will also be fully trained and able to assist customers in other areas in the store including, but not limited to, the Prepared Foods and Meat Departments.
Job Responsibilities
- Provide exemplary customer service by greeting customers in the department and ensuring their orders are filled to meet their expectations. Deli team members are also expected to make suggestions to our customers to enhance their shopping experience.
- Become familiar with products in the store to answer questions and make suggestions to customers.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the team member’s designated department or elsewhere in the store.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Replenish product in the deli cases, rotating product and ensuring code dating procedures are followed.
- Accurately record and assist in preparation of deli special orders to ensure the customer is delighted with the finished product.
- Maintain cleanliness of department and work area, including the back room.
- Assist in maintaining deli cooler efficiency by unloading deliveries.
- Rotate and check code dates on products to ensure customers safety.
- Assist in other areas as required.
- Responsible for controlling some expense within a department. Amount of Budgetary Responsibility: $1 – $100k
Education and Training Required
- No High School diploma required
Education and Training Desired
- High school diploma or equivalent
Experience Required
Experience Desired
Age Requirement
Shift
1st Shift – 6a – 3p
2nd Shift – 2p – 10p
Competencies Required
- Adaptability
- Customer Focused
- Gets Things Done
- Interpersonal Skills
- Problem Solving
- Respect for Self and Others
Work Environment
- Cooler
- Normal store environment with no continuous exposure to extreme temps, dust, etc
Physical requirements
- Bending
- Carrying Up to 50 pounds
- Data Entry
- Grasping
- Hearing (auditory)
- Lifting Up to 50 pounds
- Pulling
- Pushing
- Reading
- Reaching
- Sight or Peripheral Vision
- Standing
- Twisting
- Communication (verbal)
- Unloading
- Walking
- Weighing
Equipment Used
- Bizzerba slicer
- Cardboard Baler
- Compactor
- Knives
- Pressure Hose
- Safety Cutter
- Scale Labeler
- Shrink Wrapper
- Slicer
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