Easter Seals Bay Area is in a period of expanded vision and planned growth! This is an exciting time to join our dynamic team of people who are passionate about their work!
At Easter Seals Bay Area, our employees are our greatest asset. By joining Easter Seals Bay Area as an employee, you will have the opportunity to help individuals’ with disabilities and special needs address life’s challenges, achieve personal goals, and gain greater independence for everyday living. The people who make up the Easter Seals Bay Area team are creating solutions and changing lives for individuals with disabilities and special needs, families, and communities throughout all nine Bay Area counties and 15 northern California counties. Join us and let’s make a difference together!
Essential Job Functions:
As a Master Data Manager, you will be responsible for management of global master data encompassing ESBA clients, vendors, and practitioners. You will be responsible for selecting, implementing, and operating data cleansing, de-duplication, and matching solutions in support of this role.
Responsibilities:
Directs and manages the input of data related to the Client, Vendor, and Practitioner Masters
Participates and/or directs the creation and approval of policies or SOP’s related to the maintenance of data in the EHR, CRM, and Clinical systems, including changes to current SOP’s
Creates processes to verify data quality from end users, approves changes, performs internal and external compliance checks, and audits of the data input into the EHR, CRM, and Clinical systems
Monitors SOP’s for revisions that impact data within the EHR, CRM, and Clinical systems
Updates Client Master, Vendor master, and Practitioner Master SOP’s for current practice and data change process in EHR, CRM, and Clinical systems
Reviews changes to approved Document Change Request (DCR), product specifications and evaluates impact to Client Master, Vendor master, and Practitioner Master data
Participates in Team Projects impacting Master Data including New Product Launches and Master Data Integration
Evaluates and assesses CRM, EHR, and Clinical data requirements and configuration changes needed for new Business Development initiatives
Must attend staff meetings, trainings, and other meetings as requested
Responsible to complete additional job duties as assigned by Supervisor.
Minimum Education:
Bachelor degree in computer science, business administration, or related area preferred
Or
Four (4) or more years of progressive work experience with healthcare technology
Minimum Years of Additional Related Experience:
5+ years of related master data experience in an enterprise application environment
Extensive computer skills, preferably within the SFDC and/or Athena
Experience leading and working with cross functional teams
Project management and Business Process Improvement skills
Experience managing SOP’s in a third party systems such as Confluence
Must have at least 2 years of experience in an Agile development environment
Must have experience with distributed development teams
Excellent written and verbal communication skills.
Qualifications:
Excellent oral and written communication skills
Strong analytical and problem-solving skills
Experience using Microsoft (MS) Office, including Word, Excel, Outlook, PowerPoint, Visio, and Project
Ability to work effectively as part of a team and coordinate team members and system users
Ability to interact effectively with individuals at all levels and demonstrate a high level of confidentiality within the position
Track record of providing excellent customer service
Ability to prioritize multiple tasks and complete work under pressure of deadlines and resource constraints
Ability to manage day-to-day responsibilities with minimal supervision
Able to travel to multiple work sites. Reliable transportation needed
Ability to obtain criminal record clearance through the Department of Justice. The People & Performance department must analyze DOJ/FBI live scan reports in accordance with applicable local, state and federal laws as well as fitness for position.
Must have valid California Driver’s License/insurance and maintain a clean driving record.
Physical Requirements:
Frequent sitting
Ability to stand for extended periods of time, stand for up to 6-8 hours a day
Intermittent walking, standing, bending, stooping, kneeling
Must be able to lift up to and including 50 lbs
Excellent verbal and writing communication skills
Need to be able to remain calm, focused and customer-oriented during hectic events
Frequent proofreading and checking documents for accuracy
Must be able to communicate effectively within the workplace, read and write using the primary language within the workplace.
Easter Seals Bay Area is an equal opportunity employer
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