Unit Clerk - Reliant Renal Care, Inc. - Houma, LA





RRC’s Outpatient Chronic Dialysis clinic in Houma, LA is seeking a full-time Unit Clerk. This position would be for 32 hours per week, Mon-Fri. Performs clerical and administrative tasks associated with facility operations in accordance with all RRC policies and procedures as well as all regulatory agency guidelines.

DUTIES AND RESPONSIBILITIES:


  • Answers the phone

  • Transfers calls and takes messages for staff (and ensures proper delivery of messages)

  • Greets patients and visitors

  • Opens and distributes mail

  • Maintain staff attendance records either in a digital file, shared with the Center Director and printed annually or utilize a paper form system.

  • Supervise and manage the petty cash in coordination with the Center Director for ongoing small purchases in the center.

  • Performs various administrative tasks for the Center Director such as scheduling, assists with letters, spreadsheets, etc.

  • Notifies staff when a patient has arrived for treatment or assists patient into the treatment room

  • Communicates with internal and external staff as well as outside vendors, patients, doctors, etc. using oral and written means including, but not limited to, telephone, fax machine, email, intercom, etc.

  • Completes daily treatment sheets after patient has completed treatment and verifies completeness and accuracy prior to sending to billing

  • Completes weekly treatment log summary and verifies for completeness and accuracy

  • Emails appropriate billing information to billing and corporate offices

  • Assists the Center Director or Social Worker with new patient admissions

  • Assembles and prepares new patient’s charts as instructed, keeps accurate records, files all patient medical record information within 24 hours.

  • Thins and purges charts according to Policy and Procedure schedule

  • Reviews and audits charts regularly to ensure accuracy and completeness of records in accordance with RRC Policy & Procedure

  • Reviews medical records for missing and incomplete information and notifies Center Director

  • Ensures all caregivers and Physician signatures are timely on medical records

  • Ensures that all signatures are obtained on appropriate documents

  • Schedules care plan meetings and other meetings for the Center Director.

  • Maintains confidentiality of patient information.

  • Reviews and corrects all billing information prior to transmittal to billing and corporate offices.

  • Prepares special patient care forms (releases, etc.) as needed.

  • Obtains medical records from other facilities as needed.

  • Transcribes Doctors orders as needed

  • Participates in CQI

  • Helps with other duties in other positions to cover vacations, etc. (as is trained)

  • Upholds and supports company values in words and actions. Speaks respectfully to patients and co-workers and strives to follow company policies and procedures, asking when unclear.

  • Assists with corporate projects and initiatives as designated.

  • Other duties as assigned by the Center Director.

QUALIFICATIONS


  • High school diploma or equivalent.

  • One year of medical clerical experience preferred.

  • Medical terminology knowledge preferred.

  • Telephone, fax, and computer skills required.

  • Experience with the general public preferred.

RRC offers a competitive compensation and benefits program. EOE





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