Position Title: Content Specialist
Position Type : Hourly
Reports to: Account Manager
Effective Date: Immediately
Do you love social media & social networking? Are you Internet savvy? Would you like to help manage the online reputation for some of the world’s largest brands? If so, ICUC Moderation Services is looking for a Content Specialist to work remotely. Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial, lifestyle. You will be given the opportunity to work with a diverse group people and a variety of clients in an ever changing industry. We look for team players with strong social networks that are able to work independently and collectively in a unique virtual environment.
Position Overview:
- Enforce the online community’s safety and usage policies across multiple content areas.
- Monitor the activities & responses to posts on client’s social media profiles to ensure that guidelines & rules are adhered to.
- Develop & post interactive content that encourages participation & the development of member-generated content to ensure that the community is achieving its objectives.
- Identify behavioural & technical issues, patterns, & trends in the community.
- Pro-actively escalate issues, observations, opportunities, & insights through the relevant channels.
- And other tasks that will come up in a young, fun,entrepreneurial company.
Skills Required:
- Excellent communication skills.
- Above average skill in using today’s social networking tools such as Twitter, Facebook & other social media sites.
- Overwhelming passion for today’s social networking & collaboration technologies.
- Strong sense of account ownership & pride in work.
- Strong time management skills with the ability to plan, prioritize, monitor, & respond to changes quickly.
- Strong decision making skills coupled with good judgment.
- Ability to multitask in a fast paced, entrepreneurial environment.
- Good sense of decorum & brand appropriateness.
- Friendly, diplomatic, & imperturbable self-starter with the willingness & desire to take initiative & get the job done.
Competencies:
- Entrepreneurship: Ability to see & develop opportunities that lead to success.
- Teamwork: Ability to work independently & collaboratively with others to achieve common goals and positive results.
- Empowerment: Ability to identify & deal with issues proactively and persistently; seizing opportunities that arise.
- Ethics & Values: Ability to foster & support the principles and values of the organization.
- Personal Development: Ability to identify & address individual strengths & weaknesses & developmental needs to enhance personal & organizational performance.
Qualifications:
- Must be highly proficient in English (Spanish is a plus)
- Must have a general interest in the content being moderated.
- Must have a Twitter and Facebook account and be a regular user of these and other social media sites.
- Must be able to demonstrate experience with social media tools & interact with online community tools such as forums, blogs, user-generated content, etc.
- Must have substantial knowledge of the Internet including following current trends.
- The successful candidate will be required to undergo a Criminal Record Check.
About ICUC
As a member of the Dentsu Aegis Network, ICUC is a global leader in social media management. We minimize risk by providing intelligent services powered by real people – everyday.
Our four services include Content Moderation, Community Management services, Social Listening and Social Media Customer Service. Real people. Real safety. Real confidence. We are ICUC.
Acting as the eyes and ears for our clients, we are a social media services company that leads the world’s biggest brands through the integration and execution of successful marketing campaigns.
Learn more about what we do at http://www.icucmoderation.com/ ,like us on Facebook , and follow us on Twitter – @ICUC or on our company blog: http://blog.icucmoderation.com/blog Problems with the application page? Email jobs@icucmoderation.com and let us know the issue.
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ICUC offers smart location tracking services (l-commerce) and status monitoring services for any person, place or thing by its phone number….
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