Health Assistant I job - Harvard University - Cambridge, MA

Works as a member of the Medical Specialties / Front Desk team; our goal is to provide outstanding health care and customer service to our patients. Serves as the primary contact with patients; duties include: greeting patients in person and on the phone; routing messages; scheduling appointments; collecting co-pays; registering patients; and managing patient flow. Other administrative duties include: tracking referrals, assisting with correspondence; developing and printing reports; and maintaining files. Performs other related duties as required.

Basic Qualifications

High school diploma or equivalent Business/Secretarial school training-preferred. Patient service experience and knowledge of Microsoft Office Applications.

Additional Qualifications

Must be a self-motivated individual with ability to work both as a collaborative team member and independently. Must have proven ability to effectively multi task and handle competing priorities, to take initiative, to troubleshoot, and to work effectively within a close team environment. Must be flexible and enjoy a fast-paced environment. Strong verbal and written communication skills with the ability to handle confidential information with discretion. Attention to detail and a commitment to delivery of high quality customer service required.

Pre-Employment Screening

Criminal

Identity

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.

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