NYC Travel Center Office Agent PT job - American Airlines - New York, NY

American Airlines is seeking candidates for Travel Center for Part-Time employment. The Travel Center office is located at 360 Lexington Avenue New York, NY 10017 Comprehensive Benefit Package provided and airline travel privileges at an hourly rate of $10.33 USD. Serves customers in a caring, efficient, and diplomatic manner. Promotes and sells air travel with American Airlines. Prepares itineraries, computes fares, issues refunds, and prepares and issues tickets. Answers inquiries regarding general travel information. Resolves customer problems in a mutually beneficial manner. Stocks ticket counters and storage areas. Changes stock in automated printers. Communicates with customers over the telephone when researching passenger complaints, advising of canceled or delayed flights, etc. Represents office at various meetings, as required. Must be at least 18 years of age High school diploma or GED required May be required to lift up to 70 lbs. Ability to work rotating shifts and days off Fluency in specific foreign language – International origin – may be required Public contact experience required Meet height and weight requirement/profile (refer to passenger service manual) Satisfactory completion of written test Ability to accept ownership, responsibility, and accountability of functional obligations Exhibit patience and diplomacy Communicate effectively with all levels of management Satisfactory attendance Attention to detail and a high degree of accuracy are mandatory Must report to work on a regular and timely basis Ability to read, write, fluently speak and understand the English language * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

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AMR knows America’s spacious skies — and lots of others. Its main subsidiary is American Airlines, one of the largest airlines in the…

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