Clinical Administrator Coordinator - Trusted Hands Senior Care - Remote





Work with hospice, home health or assisted living facilities and clinical teams to manage staffing request for LPN and CNA’s for Continuous and Transitional Care Cases. Ensure availability of LPN’s and CNA’s for staffing when calls come inManage administrative intake of hospice, home health or assisted living facility calls or the admission/discharge information post notification Manage the referrals process, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census rolesInitiate and follow-up with hospice, home health or assisted living facilities to initiate new business or follow-up on existing business calls/visits Review requests for adverse determination and approval notification. Assist with setting up documents and reports for staff Review, submitted to Director of Operations Handle resolution/inquiries from hospice, home health or assisted living facilities that may include: CNA and LPN staffing availability (time sensitive) Billing and Payment customer issues Customer material requests Physician Orders

Requirements:
2+ years of customer service experience analyzing and solving customer problems2 Year Associate DegreeMust be thorough! Able to create, edit, save and send documents utilizing Microsoft Word, Excel and OutlookMust be able to navigate a PC to open applications, send emails, and conduct data entryMust follow-up with Director of Operations with daily updates4+ years Experience working within the Healthcare IndustryProfessional demeanor, appearance and experience in a clerical or administrative support related role eager to work, gain new accountsWorking Knowledge of Medical Terminology to communicate with hospice, home health or assisted living facilities Preferred Qualifications:


  • 2+ years Insurance Verification Experience

  • 2+ yearsexperience working with Healthcare Hospice, Home HealthCare, Assisted Living Facilities, Social Worker

  • 2+ years experience working in a Hospital, Physician’s Office, or Medical Clinical setting.

  • 2+ years experience working in fast-paced, demanding environment around the clock

Benefits:
$16.46/hourly





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Please review all application instructions before applying to Trusted Hands Senior Care.











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Please review all application instructions before applying to Trusted Hands Senior Care.









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