Customer Service Assistant - City of Bloomington, MN - Bloomington, MN





The City of Bloomington is looking for an individual to perform a variety of office-related tasks in Bloomington’s Motor Vehicle Office.

Examples of Duties:
Checks and processes a wide variety of documents such as filing of data, forms and reports, completion of reports, and processing of various records and information

Maintains records in assigned area of accountability and performs prompt filing and processing

Receives, answers, or refers telephone and/or in-person inquiries, complaints, questions, etc., in a tactful and pleasing manner

Maintains contacts with other City employees and provides existing information concerning departmental or divisional functions and procedures

Operates various office equipment

Receives applications for various uses and insures that information on application is complete and processed properly

Performs other duties as assigned

Assist customers with the completion of Motor Vehicle and Driver’s License applications

Operate camera and eye testing equipment for Drivers’ Licenses


Issue stickers and plate:
Computes and collects proper fees

Takes daily inventory and sorts all applications


Minimum/Desirable Qualifications:
Minimum Qualifications

High School graduation or equivalent

One year of customer service experience in an office environment

Good clerical aptitude and organizational skills

Excellent mathematical aptitude

Ability to maintain effective working relationships with the public and other employees

Ability to function as part of a team

Ability to work a flexible day shift

Ability to stand for extended periods of time Desirable Qualifications

Working knowledge of governmental operations

One year experience in a Deputy Registrar or Auto Dealer titling office

Experience with a high volume of customer transactions daily (300+)


Supplemental Information:
Full-Time, Benefits-Eligible Position; Non-Union; Non-Exempt


2016 Salary Range: $20.46 – $23.93

Anticipated Hiring Salary: $20.46







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