United States of America: USPSC Deputy Training Manager


Position Title: Deputy Training Manager


Solicitation Number: SOL-OFDA-16-000023


Salary Level: GS-14 Equivalent: $ 108,887 – $ 141,555


Issuance Date: February 10, 2016


Closing Date: March 2, 2016


Closing Time: 5:00 P.M. Eastern Time


Dear Prospective Applicants:


The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Deputy Training Manager under a United States Personal Services Contract (USPSC), as described in the attached solicitation.


Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:


  1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.


(b) Specific duties performed that fully detail the level and complexity of the work.


(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.


(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.


(e) U.S. Citizenship


Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.



  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.




  2. USPSC Application form AID 302-3. Applicants are required to complete and sign the form.



Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.


Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:


OFDA Recruitment Team


E-Mail Address: recruiter@ofda.gov


Website: www.OFDAjobs.net


Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.


Sincerely,


Renee Reed


Contracting Officer


DUTIES AND RESPONSIBILITIES


The Deputy Training Manager is an integral part of the interagency training team that coordinates closely with other parts of HPGE and OFDA, develops curriculum for humanitarian training courses, and facilitates training for other USAID Bureaus and federal agencies on the international humanitarian architecture, humanitarian assistance, and disaster response. S/he will help the Training Manager plan organizational strategies and approaches to external training, course development, validation, delivery, and review.


The assignment involves providing expert training for the planning, development, and execution of U.S. humanitarian policy. The work requires applying a rigorous analytical and detail-oriented approach to training development. The Deputy Training Manager will receive general guidance but will also be expected to execute independent judgment and analysis when needed.


This role requires significant interaction with other offices, as well as strong diplomatic, facilitation, and communication skills to accurately represent U.S. positions in a complex multilateral setting. Contacts will be within the USG, training counterparts in UN and other agencies, experts, and representatives of non-governmental organizations. Contacts occur in a wide variety of planned and unplanned, formal and informal settings, including open meetings, and conferences.


The position requires extensive experience with, and a thorough understanding of, the international humanitarian assistance environment, operations, related policies, regulations, and inter-relationships between the USG, donor and other international organizations. The position requires the ability to translate broad training and field experience into specialized training courses. Detailed knowledge of humanitarian issues, training development, facilitation experience, managerial experience, and previous work in an international setting is required. Experience with or strong knowledge of USG highly desired.


The Deputy Training Manager’s duties and responsibilities will include the following:


· Assist in managing the training team.


· Support the HPGE strategy for internal and external education and training courses on humanitarian assistance, international humanitarian architecture, and disaster response issues.


· Assist in the development of detailed strategic plans for external training for the intra- and inter- agency.


· Analyze training needs and requirements to develop new training programs, or modify and improve existing programs.


· Design courses from inception to a polished final product, at times taking overall responsibility of external training courses, specifically applying the principles of adult learning design for both synchronous and asynchronous (e.g. online courses) learning.


· Draw in subject matter expert (SME) expertise and work closely with other teams within HPGE, particularly the Policy and Interagency teams.


· Maintain strong understanding of the USG interagency, humanitarian policy issues and USAID/OFDA coordination responsibilities and response operations that contribute to the USAID/OFDA training strategy for external partners.


· Plan, develop, and provide training using knowledge of the effectiveness of methods such as classroom training, demonstrations, meetings, conferences, simulations, and workshops.


· Assist in producing trainer development programs and coach others involved in training efforts.


· Assist in developing and monitoring funding commitments.


· Work effectively as a team member with other members of the Division and OFDA.


· Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.


· Develop course evaluation procedures and conduct follow-up review of all completed training to evaluate and measure results.


· Develop and organize effective training manuals, multimedia visual aids, and other educational materials using a variety of media.


· Mentor and liaise with facilitators, panelists, and guest instructors.


· Build solid cross-functional relationships and assist with development of HPGE strategic plans and maintain internal and external OFDA relationships.


· Ensure appropriate scheduling and coordination of training, including logistical support.


· Provide support on the registration process and support all administrative and logistics requirements to hold a training course.


· Assist in coordinating and scheduling training support required from other Division members.


· Work with USAID/OFDA IT to make sure that all technical elements of the training (e.g. slides, video, VTC, etc.) are set up for delivery during the training.


· In support of Training Manager, coordinate with other training teams of humanitarian agencies and communicate at Senior Executive level of USG and international organizations.


· Review and analyze what the United Nations, other international organizations, NGOs and other humanitarian entities currently provide on humanitarian assistance and disaster response training. Incorporate recommendations on whether OFDA should incorporate any part of the UN training, e.g. videos, simulations, etc. If so, coordinate with the Communications Team and the UN for permission.


· Sign-up for and serve as needed multiple times throughout the year on Washington-based Response Management Teams (RMTs), which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.


· Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months; and


· As needed, serve on Disaster Assistance Response Teams (DARTs) which may require immediate (within 24 hours) deployment overseas.


· Supervisor sets overall objectives and resource available; The USPSC consults with supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning, designing and carrying out assignments, projects, studies or other work. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.


EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION


(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)


Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, training, disaster management, public policy or a related field) plus minimum of nine (9) years of progressively responsible professional experience working on training and curriculum development and on emergency relief and humanitarian assistance issues, one (1) year of which was obtained overseas. Experience developing training programs for adult learners and executives in an international and interagency setting required. Experience working for the USG or with an international organization required.


OR


Master’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, training, disaster management, public policy or a related field) plus minimum of seven (7) years of progressively responsible professional experience working on training and curriculum development and on emergency relief and humanitarian assistance issues, one (1) year of which was obtained overseas. Experience developing training programs for adult learners and executives in an international and interagency setting required. Experience working for the USG or with an international organization required.


SELECTION FACTORS


(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)


· Applicant is a U.S. Citizen.


· Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.


· USPSC Application form AID 302-3. Applicants are required to complete and sign the form.


· Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.


· Ability to obtain and maintain a Secret up to Top Secret level clearance.


· Ability to obtain a Department of State medical clearance.


· Satisfactory verification of academic credentials.


QUALITY RANKING FACTORS (QRFs)


(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.)


QRF #1 Demonstrated ability to develop, administer, and refine an adult training and education program, along with all associated training materials.


QRF #2 Demonstrated knowledge of and/or experience working within the international and USG humanitarian response architecture and policy.


QRF #3 Demonstrated written communication and oral presentation skills.


QRF #4 Demonstrated ability to represent the USG and/or policy positions and perform independently in a high visibility environment.


QRF #5 Demonstrated ability to lead small team and develop strategic vision to guide the team and support larger organizational goals.


BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.


Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.


The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.


The Applicant Rating System is as Follows:


QRFs have been assigned the following points:


QRF #1 – 8 points


QRF #2 – 8 points


QRF #3 – 8 points


QRF #4 – 8 points


QRF #5 – 8 points


Interview Performance (Round 1) – 10 points


Interview Performance (Round 2) – 30 points


Satisfactory Professional Reference Checks – 20 points


Total Possible Points: 100





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