This position provides leadership, day-to-day management and oversight of the organization’s clinical and facilities operations. Assists the Chief Executive Officer (CEO) with implementation of the organization’s health care plan, program, project management, and facility expansion. Provides oversight to the Human Resources Manager. Expected work hours are Monday through Friday at a minimum of 40 hours per week. Travel required both local and long distance.
JOB OBJECTIVES
- Participates in the development and implementation of the mission, vision and values of the organization
- Assist CEO and management team in new clinical program development
- Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as HCFA, FQHC, HIPAA, OSHA, CLIA and other professional review and standards boards.
- Participates in the development of strategic plans, governance structure, practice and project management.
- Ensure staff compliance with the adopted health care plan as it relates to the problems/needs of the organization’s clinical goals and the method of achieving the benchmarks listed.
- In conjunction with the CEO, responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization.
- Presents, facilitates and leads assigned process improvement events using methods of appropriate team building, team energizing, data gathering, problem solving, and project management.
- Assist the CEO with facility expansion and property acquisitions/transactions.
- Supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
- Presents, facilitates and leads assigned process improvement events using methods of appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
- Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement and evaluation methods to accurately identify and document process improvements.
- Work side by side with management team in developing strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.
- Assists CEO in oversight of community outreach programs and may represent organization as a member on community outreach committees/groups within the community.
- Resolves problems related to utilization of facilities, equipment and supplies for the organization.
- Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.
- Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.
- Participate in staff, management and provider meetings, as necessary.
- Perform other job related duties, as may be assigned.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS
- Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously.
- Must have excellent process improvement skills and able to understand clinic functions and department interactions.
- Knowledge of practice and project management components, particularly in cost constrained environments.
- Knowledge of regulatory compliance i.e., HIPAA, FQHC, OSHA, CLIA, etc.
- Ability to manage and supervise various positions.
- Basic understanding of information technology and ability to organize.
- Willingness to work flexible hours in order to meet the organization’s needs/demands.
EDUCATION AND EXPERIENCE :
- Bachelor’s degree in Business Administration or related discipline required. Master’s degree in Business Administration preferred.
- Finance and/or accounting background preferred.
- A minimum of five years of progressively responsible administration experience in health care industry, preferably in a rural or under-served area.
- Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
- Must be able to communicate effectively orally and in writing
Job Type: Full-time
Required experience:
- Background or Education related to Finance and/or accounting: 3 years
- Background or Education related to Project Management skills: 1 year
- LEAN Training: 1 year
- Six Sigma Training: 1 year
- Health Care Administration in a rural or underserved area: 5 years
Required education:
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Please review all application instructions before applying to Missouri Highlands Health Care.
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