JOB SUMMARY:
The role of a QuickChek Service Associate is to provide Total Customer Dedication (“TCD”) in servicing QuickChek gasoline customers and to assist management in achieving store objectives. The Service Associate follows all safety and operating procedures in the dispensing of fuel.
STATUS:
The team service associate reports to the Gas Leader, but in the Gas Leaders absence reports to the Shift Leader on duty.
ESSENTIAL JOB FUNCTIONS:
Demonstrating Total Customer Dedication (“TCD”):
Provide exceptional customer service.
Tend to gas customers in a prompt, efficient, friendly manner.
Greet and thank gas customers.
Dispense gasoline into customer vehicles.
Complete gasoline sales transactions in an accurate and friendly manner.
Sweep, mop and clean gasoline sales area as necessary.
Adhere to proper gasoline uniform/name tag standards. Duties:
Keep gasoline sales area neat and orderly.
Follow proper guidelines for cash handling, timekeeping, sanitation and all other Procedures.
Keep self updated on new policies and procedures.
Attend and participate in all mandatory/scheduled store meetings.
Price, pack-out orders related to the gasoline sales area.
Keep bathrooms, trash, floors, counters and countertops clean as needed.
Adhere to loss prevention guidelines.
Other duties/responsibilities as assigned. QUALIFICATIONS:
Timely arrival & excellent attendance record.
Ability to lift 52 pounds.
Ability to communicate and engage in friendly conversations with customers and team members. PHYSICAL REQUIREMENTS:
Stand – Continuously
Bend/Squat/Twist – FrequentlyReach Overhead – Frequently
Work in cold environment – Occasionally
Lift 10 lbs. – Continuously to 72 inches / 20 lbs – Frequently to 60 inches / 40 lbs – Occasionally to 60 inches / 50 lbs – Rarely to 40 inches
Push/pull 40 lbs – Occasionally
Walk – Frequently
Stoop/Kneel/Crouch – Occasionally
Reach forward – Frequently
Grasp/Pinch/Grip – Occasionally
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