FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Knowledge Services Manager in Washington, DC.
Description:
The Knowledge Exchange (KX) fosters a culture of knowledge sharing among all parts of FHI 360 to help us take advantage of what we know as an organization, in order to continually improve our products and services to clients. The KX team connects people and knowledge, using processes and tools that reduce effort and increase efficiency.
This position (the KX Collaboration Strategies manager) leads the KX team’s efforts to facilitate knowledge sharing among projects in order to continuously build on our experience. This position orchestrates outreach efforts; produces outreach materials; and designs and coordinates knowledge sharing activities to promote connections and sharing among different parts of FHI 360.
Job Summary / Responsibilities:
- Develops and maintains close ties with FHI 360 projects (including programmatic and research activities) to promote information and knowledge sharing to enhance work performance.
- Develops and support Communities of Practice
- Strategically plans and coordinates outreach and knowledge sharing activities, such as brown bags, knowledge fairs, seminars, etc.
- Responds to requests and ad hoc needs of business development and program staff for research, analysis and other value-added services.
- Plans and leads outreach efforts of KS team to entire FHI 360 organization, using best practical and effective tools and techniques available, including newsletters and effective Web site placement and updates
- Coordinates KS outreach, communications and training activities aimed at enhancing awareness of and ability to use knowledge services by FHI 360 staff
- Forms cross-functional ad hoc teams from all parts of the KS unit to create appropriate skills/experience mix for specific efforts.
- Serves as active member of the KS unit’s senior management team in implementing the KS vision, goals and objectives.
Qualifications:
- Master’s degree in field relevant to knowledge services and international development
- Minimum ten years related experience
- Skilled at building and maintaining effective relations with wide variety of customers at all levels, with clients, as well as colleagues inside and outside FHI 360.
- In-depth knowledge of field of international development
- Experienced and knowledgeable in contemporary knowledge management practices and services.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
We offer competitive compensation and an outstanding benefit package. Please click here to visit FHI 360’s Career Center for a list of all open positions.
FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
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