CASHIERS
SERVERS
COOKS
Job Summary:
Provide an elite level of dining service at Poolside Café to all members and clients of Arden Hills Resort Club and Spa by meeting or exceeding all standards within excellent service, professionalism, efficiency and productivity.
Reports to / Supervision Received:
Poolside Supervisor
Employment Status: Part-Time/Full-Time – SEASONAL
Essential Functions:
Exceed all standards within all aspects of the job, including but not limited to appearance, guest interactions, interpersonal interactions, job performance, and attendance.
Greet and interact with all guests that come in contact with the café area.
Ensure that the member dining area is clean and appealing to all guests.
Ensure appearance policy is adhered to and the individual is professionally presentable in accordance with Arden Hills’ Policy and Procedures at all times.
Ensure that all members, employees, and guests are properly charged for items purchased.
Ensure that all items are stocked and cleanliness is consistent.
Light prep or production of food including but not limited to salads, sandwiches, shakes, and other cold items.
Maintain fresh stock of foods and prep items. Use labels, dating, and time and temperature logs to ensure food is up to standard quality and freshness.
Utilize waste logs and transfer logs to ensure proper food cost.
Utilize and follow all recipes and SOP’s to ensure proper food cost, flavor, presentation, and quality of all menu items.
Ensure menu consistency so that every item is produced efficiently and correctly every time it is ordered.
Ensure product knowledge; ability to up sell items and answer all types of questions concerning the products sold at Poolside Café.
Ensure that health and safety codes are considered and implemented in all café operations.
Work in conjunction with the Supervisor to meet all department goals including sales, labor, and food cost.
Maintain the over all cleanliness of all machines and equipment within the café.
Exceed all guidelines set forth by California health code when handling food.
Attend all meetings or mandatory events that are required within your schedule.
Follow all proper SOP’s for usage of equipment to ensure safety and maintenance of the equipment.
Qualifications, Knowledge, Skill and Experience:Minimum Education (or substitute experience) required:
High School Diploma is required.
Must have valid CA Food Handler Card or ability to obtain one within 30 days of hire.
Minimum Experience required:
Previous customer service experience required.
Previous food handling experience is preferred.
Skills Required:
Ability to provide outstanding customer service to all clients.
Ability to work with a large team.
Ability to work in a high pressure environment.
Positive attitude, professional manner and appearance in all situations.
Efficiently handle multiple duties under pressure with minimal supervision.
Ability to work flexible hours as required including nights, weekends, and some holidays.
Ability to operate a register and POS program.
Other:
Must be at least 18 years of age to apply.
All candidates will be subject to passing a pre-employment drug screen.
ARDEN HILLS IS AN EQUAL OPPORTUNITY EMPLOYER
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