An exciting opportunity to work for a automotive components distribution company based in Hemel Hempstead.
Our client is recruiting for an Internal Sales Executive to join their expanding team.
Role Overview:
• Assisting in every aspect of the internal sales department of the company, answering customer telephone enquiries, dealing with electronic enquiries and serving on the counter as necessary.
• Satisfying customer needs in respect of any parts orders, requests or, queries they may have, including sourcing product not in stock as necessary, either from within the group or, direct from our suppliers.
• Providing an accurate, efficient and professional service, thus ensuring total customer satisfaction is achieved at all times.
• Liaising with the Warehouse & Distribution Co-ordinator as required ensuring delivery requirements relating to our customers are met.
• Informing customers of any products offered on promotion as advised.
• Recording on the internal email / STK / Pricing Feedback any stock discrepancy, product/price query, lost sale or, any other information relevant to the future well being and success of the branch.
• Advising the Branch Manager of any customer or operational problems or, complaints you might experience that could be detrimental to the company or, which in your opinion could lead to a reduction in trading relationships between the two companies.
Attending communication meetings.
• You may be called upon to work in other departments, or at another location if required, due to staff shortages or, busy periods, etc.
Skill Requirement
Organised
Committed and self motivated
Dynamic
Proven Sales skills
Excellent communicator
Computer Literate
Preferred knowledge in: MAM,
Microsoft Office (Excel, Word, etc)
Works well under pressure and is always approachable
Automotive Industry knowledge (preferable)
Product knowledge
Must have knowledge of the Automotive Industry
Salary: 22,000 – 25,000 + Commission
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