Watford, Hertfordshire
£13,000 – £20,000 per annum, OTE
18 applications
Job type:
Permanent, full-time
Date:
Reference:
26588322
My client is a provider of equipment to individuals and businesses and is looking for a Telesales / Customer Service advisor to join their team. You will be taking telephone and email orders and giving advice and assistant to customers when they have any questions or queries.
- Be pleasant and helpful on the telephone at all times
- Learning the industry and our products
- Contacting potential, new and existing customers by telephone and email
- Increase orders on all incoming calls by being aware of current promotions, up-selling and mentioning products on offer
- Persuading companies to arrange an appointment to have a demonstration with our Business Development Managers
- Work well within a small team, showing respect to other members of the team and working as part of the team to achieve targets
- Willing to take on ad hoc jobs when required
- Be assigned specific jobs over and above answering telephone, for example, inputting data onto the system, quotes
- Input orders on the computer correctly
- Deal with any queries or messages promptly and accurately
- Providing customer support
- Carrying out 60-80 calls a day, Cold calling new prospects
Basic salary ranging from 13k to 16k + commission.
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