SUMMARY:
Provision, Install, Configure, Monitor and Maintain systems hardware and software infrastructure on premise and AWS. Participate in Managing Google Apps infrastructure. Manage technical needs of ERP solutions including administering databases. Research and implement new technologies, including SaaS based solutions to solve staff needs. Advocates NDI’s technology solutions and its adoption. This job requires regular after-hours work and need to be available on an on-call basis after-hours and weekends.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES:
Administer MS Windows Server 2008R2 and 2012 Domain, file and print servers. Manage Active Directory, DNS and DHCP.
Follows NDI Tech team’s documented policies and procedures.
Assist in managing backups, recovery and disaster recovery
Assist in managing NDI’s network including Cisco routers and switches, Cisco Wireless infrastructure, Cisco and Netapp storage area network, Cisco ASA firewalls, Cisco IPS
Manage NDI’s information security and information assurance programs
Manage virtual server infrastructure
Assist in managing Amazon and VMware infrastructure
Knowledge in security products like Bit9 and ArcSight.
Other duties as assigned.
SKILLS AND ABILITIES:
Proficient with Microsoft Systems Center Configuration Manager, Group Policies and PowerShell.
Work independently with initiative and as a member of a team to manage high volume work-flow.
Use judgment to execute duties and responsibilities
Multitask and work within a matrix and changing business environment
Uses and advocates established Technology procedures and processes and NDI best practices and standards to accomplish duties and responsibilities
Verbal and written communications skills
Ability to communicate technical information clearly and concisely to non-technical users.
Ability to problem solve with analytical skills complemented with documentation and communication of results
Organizational skills with attention to detail, accuracy, and timeframes
Ability to establish credibility, build relationships, and partners with team and project members
Practice discretion and maintain the confidentiality of data as applicable
Knowledge of application programming, database and system design, structure, functions and processes, and database tools.
Knowledge of server operations, data communications and systems analysis and networks.
Knowledge of networking, client server architecture, cloud computing and enterprise system architecture
Knowledge of network security issues, policies and implementation techniques
Knowledge of fundamentals of digital security principles including: network and software risk assessment; basic understanding of vulnerability/penetration testing and code review
Experience with project management system required; JIRA experience highly valued
Understanding in the areas of application programming, database and system design
TYPE AND NATURE OF CONTACTS:Routine interaction with others and resolve problem situations with tact.
Active participation in systems related projects and meetings.
Coordinate work assignments with colleagues and group leaders, and organize work efficiently.
Frequent interaction using customer service skills and cultural sensitivity to effectively interact with all levels of staff and stakeholders.
WORKING CONDITIONS:
Occasional local travel for conferences and professional meetings; Supports systems work productivity and access with occasional non-core work hours (e.g. evenings and/or weekends)
Required Education and Experience
Bachelor’s degree required. Masters degree preferred. Degree in Information Technology or related field preferred. Technical certifications preferred.
Minimum ten (10) years of relevant experience and a minimum of six (6) years of experience with Systems Administration
Experience with an international development organization preferred
Experience in writing technical documentation
Ability to communicate difficult and sensitive information tactfully
Possesses general understanding in the areas of application programming, database and system design
Expert level understanding of networking, client server architecture, cloud computing and enterprise system architecture
MCSE certification preferred
Experience in managing VoIP infrastructure preferred
Experience managing technical staff preferred
Expertise in Tivoli Storage Manager, NetApp SAN, Deltek Costpoint, Deltek Govwin and/or Lawson preferred.
Comments
Only those applicants under consideration will be contacted. Applications without a cover letter will not be considered. No phone calls please.
Non-U.S. citizens applying for internships and entry level positions based in the U.S. must possess work authorization that does not require employer sponsorship.
In order to provide equal employment and advancement opportunities to all, NDI bases its employment decisions on merit, qualifications and abilities. NDI is an equal opportunity employer. It does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status or any other characteristic protected by law.
PI92874041
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