The objective of the Implementation Consultant is to provide premier customer planning, service, in-person support and coaching to teachers and administrators using HMH programs to maintain the customer base and grow existing sales of technology products and related services. As well as providing product training and professional development, the Implementation Consultant will drive pro-active customer support approaches to ensure fidelity, success and to gather and report results. The Implementation Consultant will be a part of the regional service team and report to their aligned Implementation Manager and Director of Implementation.
SKILLS/COMPETENCIES:
Required:
• Demonstrate a professional, cross-organizational, team-oriented attitude
• Model excellent leadership and teambuilding skills within the region
• Demonstrate excellent organizational skills to manage a variety of strategic initiatives
• Convey deep understanding of current educational trends, including the Common Core instructional shifts
• Adhere to company ethical aspirations and credo
• Practice flexibility and implement innovative approaches to problem-solving in challenging situations
• Demonstrate high-level communication skills that facilitate coherence across all partner organizations
• Display respect for colleagues’ talents
• Build internal and external relationships that foster credibility and trust
• Exhibit a willingness to develop a command of all product lines and upselling opportunities
• Participate in special projects or ad hoc committees when requested
EDUCATION & EXPERIENCE:
Required:
Minimum 4 year college degree
Prior teaching experience
Experience mentoring, coaching and/or teachers and/or leaders
Basic understanding of school district technology environments and product deployment
Expertise with PowerPoint, Excel and Word
Physical requirements:
• The ability to lift up to 50 pounds in order to carry product and presentation materials.
• Requires heavy travel 60-70% with frequent overnight stays-Approx. 80% travel by vehicle and 20% by air depending on territory. Ability to sit for long periods of time.
• Must have an acceptable driving record
Requisition ID: 644
ABOUT US:
Houghton Mifflin Harcourt (NASDAQ: HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children’s books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
For more information, visit http://careers.hmhco.com
PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
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