Receptionist - Dept of State Health Services - El Paso, TX

Receptionist

Performs routine, repetitive and exacting work in the operation of a telephone switchboard in a state agency. Work involves placing, answering, and transferring local and long distance calls: using computer to perform clerical tasks. Assigned tasks are performed according to standard practice instructions, which do not require a close check of specific details of performance. Works directly under supervision of the Director of Support Services with moderate latitude for the use of initiative and independent judgment.


Essential Job Functions:

50% Answer incoming calls

30% Receptionist

10% Documentation

10% other duties as assigned


Knowledge Skills Abilities:

Requires strong verbal and written communications skills.

Must have knowledge of computer base switchboard operation.

Ability to work under pressure and handle emergency situations.

Ability to transfer incoming calls to appropriate personnel and to perform routine clerical duties.


Registration or Licensure Requirements:

NONE


Initial Selection Criteria:

One-year clerical experience

High School diploma or GED

One or more years of experience in communications field

Any past communications experience has been hospital related.

Able to work rotating shifts and weekends

Must be bilingual


Additional Information:

Location: El Paso Psychiatric Center, 4615 Alameda Avenue, El Paso, Texas 79905

Working Schedule DOES include Weekends and Holidays. Applicant will be required to attend a two week orientation Monday – Friday, 8A to 5P prior to starting on the assigned rotating shift.

******All applicants must pass pre-employment drug screen, Department of Public Safety criminal background check, and Client Abuse/Neglect Reporting System (CANRS), Employee Misconduct Registry. If selected for employment, applicant is subject to a FBI fingerprint check.*******

Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 42A, YN, 0111, 3A1X1. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

Job Requisition # 326917


HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


I-9 Form

– Click here to download the I-9 form.


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.



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