Note: Effective December 1, 2015, the pay range for the classification of Judicial Services Specialist 2 will be $2,472 to $4,024.
This job announcement is for a Cashier/Verification Specialist position with the Jefferson County Circuit Court in Madras, Oregon.
The purpose of this position is to serve as a cashier/receptionist and the verification specialist. It is the public’s first and main contact with the Court and is a high volume public liaison position. In addition it manages the Small Claims caseloads and does all associated data entry.
Duties & Responsibilities
Typical job duties may include, but are not limited to, the tasks listed below. Assigned tasks may be changed to accommodate workload and organizational needs.
Process documents filed with the court according to legal requirements and court procedures.
Assist litigants and attorneys in using the court system and inform them of court procedures and policies; answer questions and correspondence related to court procedure and status of cases.
Review and verify information; sort, assemble, and organize materials; route and deliver documents to the appropriate parties.
Scan, archive and retrieve records and documents. Sort, route and deliver records and documents. Make photocopies. Organize and distribute electronic files for courtroom activity.
Conduct personal interviews with applicants to secure financial and household information.
Verify financial and household information provided by applicant with appropriate sources.
Review financial information, calculate, and determine the applicant’s level of indigence.
Prepare documentation and recommend a determination of eligibility to the court.
Verify employment status, income, and debts of selected applicants.
May appear at contested court hearings on eligibility for indigent defense services.
Prepare and type correspondence to applicants, outside resource, and the court.
Maintain applicant files and statistical information.
Perform data entry for the court.
Use personal computer for entering and retrieving information.
Perform miscellaneous general office duties as necessary.
Working Conditions
This is a full-time position, working 40 hours per week. The work schedule is currently 7:00 a.m. to 4:00 p.m., five days a week, but may be adjusted to meet organizational needs. It is eligible for overtime compensation for hours worked in excess of 40 per work week.
Occasional after-hours work may be required.
Frequent phone and in-person contact with the public and customers at times who are angry, hostile, confused, or frustrated.
Frequent phone and in-person contact with people from diverse backgrounds.
Fast-paced office environment with multiple time deadlines daily, including a heavy volume of data entry and customer service requiring detail orientation, a team work philosophy, and multi-tasking abilities.
Lifting up to 25 lbs. of office materials or equipment is required.
Long periods of sitting are required. Frequent lifting, bending, twisting, kneeling, and standing may be required.
Daily use of office equipment that may include the following: telephone, calculator, personal computer, printer, copy machine, scanner, and fax machine.
Qualifications, Required & Requested Skills
Minimum Qualifications
The qualified candidate must have a high school diploma or GED, or equivalent life or work experience.
AND
At least one year of responsible clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
OR
Any combination of education and experience equivalent to two (2) years that typically supports the knowledge, skills, and abilities for the position.
Preference will be given to applicants with skill:
using word processing software and operating personal computer equipment
providing customer service to the public
in basic accounting and collections
typing accurately at a minimum rate of 45 words per minute
working in a fast paced environment in which it was necessary to multitask
Preference may be given to applicants with experience:
working for the Oregon Judicial Department or in another court system or other legal environment
working in a production environment processing large volumes of work
Bilingual applicants are encouraged to apply.
Application Processing
Depending on the volume of applications received for this recruitment, you should allow four weeks after the close date to be notified concerning the review of your application.
This job announcement may be used to fill future vacancies in the same or lower salary range, provided the minimum qualifications and supplemental questions are relevant to the vacancy being filled. Apply now if you are interested in this or future vacancies.
Application Screening
In order to evaluate your experience as it relates to this position, we need your responses to the supplemental questions. Please respond completely to the supplemental questions in the space provided; they will be the sole basis for determining which applicants, among those who meet the minimum qualifications, will be provided an interview. Failure to respond to each question in the space provided for that question, may result in disqualification of your application.
The space provided will expand to accommodate additional text beyond the area shown. You may cut and paste text into the space provided from a word processing program, such as Word, WordPerfect, or Notepad. Note that formatting such as bolding, italics, indents, and certain lists will be removed from your pasted text (plain text only). Please do not exceed two pages of text for each answer.
Your application materials must be consistent in order to be considered. If the information contained in your answers to each of the supplemental questions is not reflected in your application materials, your application may be removed from consideration.
Please note that your responses will also be evaluated for English usage, grammar, spelling, and punctuation.
Inquiries and Requests for Alternate Formats
Please direct inquiries and/or requests for an alternate format to complete the screening process, by the closing date of this announcement, to:
Mail:
Jefferson County Circuit Court
Trial Court Administrator’s Office
75 SE C Street, Suite C
Madras, OR 97741
Telephone:
(541) 447-6541, Ext 102
TTY:
Oregon Relay Service – 711
Please be prepared to describe the alternate format(s) needed.
Technical Support
If you are having technical difficulties applying for this position, please read the “Online Employment Application Guide” or our “Applicant Frequently Asked Questions” page.
Additional Information
Salary
The Judicial Department’s practice is to begin employees at the first pay step. However, a higher starting pay rate may be considered depending upon the applicant’s current salary and benefits, education, and experience. For current non-temporary OJD employees, JDPR 4.03(3)(d) states that upon promotion an employee shall normally receive a one-step pay increase from the employee’s current pay rate (not including differentials under JDPR 4.07) to the next higher rate in the salary range to which the employee is promoted. JDPR 4.03(3)(e) states that upon transfer to another position with the same salary range, the transferring employee retains the same pay rate.
Conduct Expectations
Because of the Oregon Judicial Department’s role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department.
Criminal History Check
The selection process includes a criminal history check using the Law Enforcement Data System (LEDS). Felony convictions may be an automatic bar to employment. Misdemeanor convictions will be reviewed on a case-by-case basis and may be a bar to employment if the circumstances of the crime are directly related to the duties and responsibilities of the position for which application is made.
Depending on the job, in addition to the criminal history check described above, you may be required to pass an Oregon State Police/Federal Bureau of Investigation background check and consent to finger printing by the Oregon State Police. This is necessary due to the access level and handling of sensitive and confidential data required of some jobs.
Visa Sponsorship
The Oregon Judicial Department does not offer H1-B Visa sponsorship. In compliance with federal law, on the first day of employment newly hired OJD employees are required to complete and sign Section 1 of the United States Department of Homeland Security’s I-9 form and within three (3) business days of beginning work the new employee must provide evidence of identity and employment confirming authorization to work in the United States (consistent with the list of acceptable documentation identified on the I-9 form/instructions). Link to PDF of form I-9, with list of acceptable documents.
Bilingual Pay Differential
Some employees may be assigned to use bilingual skills in the regular performance of the employee’s duties. An employee who, as assigned in writing by the administrative authority, uses bilingual skill(s) (including American Sign Language) in the performance of assigned duties and who passes the bilingual skill proficiency test(s) approved by the State Court Administrator, shall receive a monthly pay differential equal to an additional step for the duration of each assignment as determined by the administrative authority.
THE OREGON JUDICIAL DEPARTMENT IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO A DIVERSE WORK FORCE. WE RESPECT, REFLECT, AND RESPOND TO THE DIVERSE PEOPLE WE SERVE.
The Oregon Judicial Department offers an attractive benefit plan which provides 95% contributions toward Public Employees Benefit Board (PEBB) sponsored individual and family medical and dental insurance. The insurance contributions are pro-rated for employees who work less than full-time.
Retirement benefits include participation in the Public Employee Retirement System (PERS) or the Oregon Public Service Retirement Plan (OPSRP), depending on eligibility.
Other benefits include paid holidays, paid vacation, and sick, personal, and bereavement leaves. Optional benefits include life insurance, long and short term disability, long term care insurance, and participation in the Oregon Savings Growth Plan (deferred compensation).
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