Collector - Springleaf Financial Services - London, KY

The Collector position specializes in outbound and inbound collection calls on past due accounts for consumer accounts. Based in a call-center, the collector position has a base hourly wage but is eligible for performance bonus earnings based on amounts collected each month. Primary Duties & Responsibilities: Contact consumers via telephone regarding past due accounts Investigate, research & track consumer information Negotiate payments & settlements on customer accounts Qualify consumers for payment plans by gathering full and complete information Maintain compliance with FDCPA and state regulations Use online skip-tracing tools to research information on accounts Requirements Required skills and experience: Previous back end collections experience is required Strong phone, communication and negotiation skills Ability to work well under pressure and meet goals in a fast-paced environment Quick thinker with creative research skills Proficiency with Internet and basic MS Office applications Ability to maintain confidentiality with sensitive information About Springleaf: Springleaf offers its full-time employees a comprehensive benefit package including health, dental and vision insurance, retirement benefits, and paid time off. Springleaf is proud to be an equal opportunity employer. Springleaf conducts criminal background checks.

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Springleaf is a leading provider of consumer credit making secured and unsecured personal loans.

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