Scheduler - Premier Home Care - Elizabethtown, KY






Job Description


The Scheduler performs a wide variety of duties as they relate to company policy. This position provides technical support for medical equipment issues for customers as well as Customer Care Associates. The Scheduler will maintain essential documentation relating to company policy. This person will schedule patient deliveries and the routes of the technicians/drivers and Respiratory Therapists. This position will be in charge of taking orders over the phone from patients. The person in this position must have the ability to troubleshoot equipment issues over the phone and respond to issues or problems regarding equipment usage. They must maintain good communication with fellow employees including Technicians/Drivers, Respiratory Therapists and Home Care Coordinators.


Essential Functions


  • Maintains pertinent records with regard to field equipment, customer information, and legal documentation as it relates to company policy.

  • Schedule Patient orders and deliveries.

  • Route Patient Care Associates and Clinicians in an efficient and effective way

  • Be able to explain and properly setup, fix and maintain medical equipment when a patient or delivery personnel encounters mechanical issues.

  • Inform Home Care Coordinators of completed orders, making sure to follow up on any issues

Work Environment


This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and software used to route deliveries. The work is within the office/Branch.


Required Experience and Education


  • Preference given for additional college, professional, or technical training

  • Technical and Delivery experience is preferred

  • Ability to gather pertinent customer information

  • High Degree of Technical Skill and Concentration

Pay Range


$13 – $15 / Hour


Job Type: Full-time


Required education:


  • High school or equivalent





» Apply Now



Please review all application instructions before applying to Premier Home Care.











» Apply Now



Please review all application instructions before applying to Premier Home Care.





Premier Home Care is a multi-dimensional home care agency. We employ the best and most experienced caregivers, nurses, therapists and…






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