Telephone Operator /Receptionist - Part ... - City of Casa Grande - Casa Grande, AZ





Under close supervision, performs a variety of routine clerical work, receptionist and telephone operator duties.

Essential Duties and Responsibilities:


  • Answers incoming telephone calls and directs the caller to the correct person or work group, or takes and relays messages as appropriate

  • Provides information and assistance to visitors and others having business with the City; responds to requests for information within the span of authority

  • Performs basic clerical and administrative duties, including data entry, record keeping, preparing and processing various documents, and maintaining files

  • Performs other duties as assigned or required

Minimum Requirements:


Education and Experience:
High School diploma or GED equivalent, and one (1) year of clerical or customer service experience.


Necessary Knowledge, Skills and Abilities:


  • Knowledge of City policies and procedures

  • Skill in operating a personal computer utilizing a variety of business software

  • Skill in effective oral and written communication

Supplemental Information:


Position is part-time up to 19.50 hours per week.






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