Uncategories Call Center Specialist - The Midtown Group - Washington, DC

Call Center Specialist - The Midtown Group - Washington, DC

February 26, 2016





I am currently seeking a contracted Call Center Specialist to support one of our clients, a non-profit association, located in the Washington, DC metro area (metro accessible.) This is a contracted role that is expected to run for approximately 3 months. Please do not apply if you are not interested in contracted opportunities. The Call Center Specialist will be responsible for establishing a great rapport with customers, assisting inquirer with answers, clarifying questions or concerns, explaining complex business rules, resolving problems and responding to complaints, and documenting all inquiries.


Job Qualifications


  • Bachelor’s degree preferred. High school diploma acceptable.

  • At least 2 years of experience in a fast-paced, high volume, customer service-centered, deadline oriented environment.

  • Prior experience in a customer service environment is a must.

  • Prior experience taking inbound calls is highly preferred.

Job Type: Contract


Salary: $17.00 /hour


Required experience:


Required education:






» Apply Now



Please review all application instructions before applying to The Midtown Group.











» Apply Now



Please review all application instructions before applying to The Midtown Group.





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