View latest jobs in USA 2025. Today Recent job vacancies, banking, graduate, oil and gas jobs in Ameraica, Aviation Jobs and careers. Get all the latest jobs across United States. We publishes recent jobs in California, Texas, Washington, Ohio, Chicago.
UncategoriesTicket Services Representative (PART TIME) job - Boston Red Sox - Boston, MA
Ticket Services Representative (PART TIME) job - Boston Red Sox - Boston, MA
Ticket Services Representative (PART TIME) – Boston Red Sox (Boston, MA)
POSITION OVERVIEW
This is a part-time position in the Ticket Services Department working 34 hours or under per week. Duties will include answering incoming sales calls including individual, group, specialty seating, accessible seating, season tickets, Spring Training tickets as well as tickets for additional events hosted at Fenway Park. This position will also handle ticket related service issues via telephone, email, face-to-face, and mail correspondence.
RESPONSIBILITIES
Answer all inbound ticket sales and customer service phone calls for Red Sox home games, Spring Training games at JetBlue Park and other events hosted at Fenway Park.
Provide service to 10th Man and 20 Game partial plan season ticket holders via phone, email and face-to-face communications.
Provide day of game customer service via phone and face-to-face at various ticket services windows on game days.
Track all customer service issues using CRM software.
Issue tickets to high-end clientele at VIP will-call window on game days.
Ad hoc tasks as assigned by the Assistant Director, Ticket Services.
CHARACTERISITICS / QUALIFICATIONS
Must be able to work flexible hours including nights, weekends, and holidays.
Excellent communication skills including written, verbal and telephone.
Prior telemarketing, customer service and/or sales experience is preferred, but not essential.
Ability to multitask and consistently meet deadlines.
EmoticonEmoticon