Duties include: greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicant must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, EXCEPTIONAL customer service skills and the ability to work a flexible schedule to include evening hours. Only those with relevant experience providing exceptional customer service need apply. Prior relevant experience in a medical office setting preferred. Keywords: front desk; customer service; medical office experience preferred |
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Front Office Customer Service Representatives - Tallahassee Orthopedic Clinic - Tallahassee, FL
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