Position Title: Program Data Specialist
Department: Population Health Partnerships
Title of Manager: Population Health Integration Manager
Supervises: Non-supervisory position
Employment Status: Regular – Non-Exempt
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM
Requisition: 5281
General Description
The Program Data Specialist provides program data management and evaluation support along with technology training to the Population Health Partnerships department. This position collaborates with PHP management, staff and stakeholders on the development of data collection tools, program metrics, and reports that inform program development, operations and evaluation. The Program Data Specialist serves as a liaison between Population Health Partnerships programs and CareOregon’s Business and Population Analytics department. This position also develops and provides training and assistance to internal and external stakeholders in use of data platforms and reports.
Areas of Responsibility
Program Data Management
- Serve as liaison between PHP users and Business and Population Analytics department to ensure registries, forms and reports reflect the programmatic and evaluation needs of the PHP department
- Review completed data and evaluation tool development requests from developers for accuracy and completeness including product testing and error reporting
- Act as a liaison for internal and external stakeholders’ inquiries and questions including facilitating design and planning cycles for needs identification and increased platform functionality
- Collaborate with others within the organization to ensure the integration of PHP program activities with other organizational programs as directed
Program Data Collection and Analysis
- Collaborate with PHP department, external partners and Business and Population Analytics department to support program reporting and evaluation requirements
- Develop, produce, implement and maintain department and program dashboards and reporting tools that convey status of key process and outcome metrics for program management and evaluation using Tableau software and other tools
- Collaborate with PHP staff to design monthly program status reports, initiate data collection from users and maintain reporting schedule
- Assist with analyzing data and information in order to identify opportunities for programmatic improvement
- Respond to requests for program and evaluation data for a variety of uses such as visual management boards, grant and status reports, presentations and general visual and verbal communications
- Ensure processes for data collection, report generation and continuous improvement happen smoothly and that project timelines and deliverables are met
- Set-up and maintain data protocols and workflows to pull data for specific requests
Technology Training and Customer Support
- Facilitate individual and group training sessions for the PHP-program specific PopIntel platform use, and build and maintain any needed PHP-specific training and support tools for internal and external users
- Perform user training and support for data tools and platforms (e.g., PopIntel, PreManage) including responding to user difficulties and support requests
- Provide on-going support and coaching to staff in how to use data platforms and the applied use of data reports for tracking team productivity and improvements
- Identify and communicate modifications, errors and/or difficulties to the development team
- Assist with management team project deliverables that are reliant on data to ensure on time completion
Essential Department and Organizational Functions
- Provide coaching and training on specific job responsibilities
- Use word processing, survey, spreadsheet and design software to produce documents, spreadsheets, charts, and graphs
- Participate in relevant CareOregon and PHP program and department meetings
- Follow established departmental and organizational policies and procedures
- Report to work as scheduled and follow attendance policies
- Maintain strict confidentiality of employee, organizational, and member information
- Perform other duties and projects as assigned
Knowledge, Skills and Abilities Required
- Advanced computer application skills including with SPSS (or similar), MS Windows, Word, Excel, and Outlook with proficiency using Power Point, Access, Visio, Adobe Professional, and internet browsers/search functions
- Demonstrated strength in program design and evaluation
- Ability to use good judgment, personal initiative and discretion to perform confidential administrative work with particular attention to detail
- Proficiency in producing reports and graphic summaries using data base query tools
- Applied knowledge and experience with quality measurement in health care or related setting
- Demonstrated strength in the areas of critical analysis, quantitative reasoning, and creative problem-solving skill
- Ability to anticipate next steps, be proactive and collaborate with coworkers and stakeholders
- Detail orientation, record keeping, and organizational skills
- Ability to maintain accurate records, gather, compile and analyze data
- Ability to assemble, edit and summarize material, information and data
- Excellent organizational skills and the ability to manage multiple tasks from multiple sources
- Communicate effectively verbally and in writing, including report writing and minute recording
- Ability to proofread materials and correspondences to correct errors
- Work independently and make decisions appropriate to the situation
- Ability to work under pressure in a complex and rapidly changing environment
- Work in a community (internal and external) with diverse individuals and groups and provide effective support to groups of people
- Present a positive and professional image
- Demonstrate professional behavior and appropriate work ethic and excellent customer service
- Maintain cooperative and productive working relationships with department management team, internal and external customers
Education and/or Experience
Bachelor’s degree required; Master’s degree in social sciences, public health, public administration, business administration, computer science or related field preferred. Must have at least two years’ experience using data to inform program development, monitoring, evaluation, and/or continual improvement. Successful candidates will have advanced skill using Microsoft Excel. Skill and experience using SPSS (or similar) and agile development processes and Tableau strongly preferred.
Working Conditions
The position interacts with a variety of internal and external customers which requires good judgment, personal initiative, motivation, a high degree of integrity and a professional attitude while performing assignments that may be confidential and sensitive in nature. May be assigned projects with short timelines requiring flexibility and creative problem-solving skills to assure that timelines are met. May be required to adjust work schedule as needed and may experience frequent work assignment and/or process changes. Working conditions include normal office work, typing and sitting for long periods at a desk or while attending meetings.
Equipment Used
Personal computer, multiple line telephone, coding manuals, Medical Terminology books, and other standard office equipment for recording, storing and presenting information.
AA/EEO/VETS/DISABLED
Veterans welcome to apply
|
|
CareOregon is a not-for-profit organization committed to improving and protecting the health of low income and vulnerable Oregonians.
We…
| Source by [author_name]
EmoticonEmoticon