United States of America: Senior Program Officer, MENA


Summary: HAl’s Senior Program Officer will support the successful development, implementation, and management of HAl’s current programs in the MENA region. He/she will be responsible for backstopping the regional based team in the HAI HQ office in Chicago including liaising with HQ based teams and donors in the US. He / she will be expected to frequently travel to the MENA region for extended trips.


Essential Duties and Responsibilities:


Program Management, Quality Assurance and Program Oversight:


  • Monitors program objectives and goals and assess their compliance with HAl and donor regulations and quality standards; and consults / liaises with relevant stakeholders to create a corrective action plan if expectations are not being met.

  • Facilitate the submission and processing of all program administrative requirements, such as travel advances, leave requests, scheduling, monthly draw downs, etc.;

  • Coordinate and liaise between HQ M&E staff and country staff to design M&E plans for new projects

  • Undertake field-based program monitoring and technical assistance visits, as assigned;

  • Prepare, monitor, and analyze program budgets in collaboration with Financial & Accounting Services;

  • Serve as liaison between the country offices and Chicago office;

  • Coordinate with relevant departments to provide accurate information to the field and to ensure adherence to financial and administrative policies and procedures;

  • Collaborate with Employee Services & Workforce Development and develop HAl orientation materials for staff based in country offices;

Grant Management and Donors’ Relations:


  • Tracks deadlines and proactively gathers supporting documents, as well as writes, edits and/or reviews monthly/quarterly progress reports to donors;

  • Provide reports and critical analysis of field reports to the MENA Regional Director Initiatives and other senior staff;

  • Update and manage information relevant for grant management and donor compliance

  • Ensure compliance with donor reporting guidelines and deadlines

  • Provide ongoing support to Regional Director and Country directors to respond to donors’ requests

Program Development:


  • Research and analyze funding opportunities for the MENA region to identify and prioritize program development opportunities;

  • Represent HAl externally at meetings, conferences and workshops;

  • Proactively research and identify partnership opportunities in the MENA region

  • Serve as lead writer for 1-2 large proposals each year, and as a key member of proposal teams throughout the year;

  • Review and provide significant input in proposal writing and budget development for new proposals

  • Support proposal development including technical research, best-practices research, content analysis and interpretation, technical writing, editing and proposal submission;

  • Support development and implementation of strategic plans and resource mobilization efforts;

  • Promote innovation throughout the portfolio including expansion to new countries;

  • Other duties, as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:


  • Master’s degree with international concentration (MPH, MBA, MS, MSc, or equivalent degree) and at least three (3) years of work experience in international development or equivalent combination of education and experience; Master’s degree preferred.

  • At least two (2) years of prior field experience working / living in the MENA.

Language Skills:


  • Superb oral and written communication skills in English;

  • Advanced/fluent spoken and written Arabic preferred.

Other Skills and Qualifications (required):


  • Demonstrated qualitative and quantitative research, monitoring and evaluation skills;

  • Knowledge of and interest in HAI thematic priorities (Access to Justice and Trauma Informed Mental Health care ) for key affected populations, gender and sexuality, and global LGBTI rights;

  • Knowledge of and interest in grassroots community mobilization, capacity building and training;

  • Experience developing, reviewing and tracking budgets and burn rates using Microsoft Excel, QuickBooks, and other financial management software;

  • Experience with USAID, CDC, and/or US State Department funding;

Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.


Strongly Preferred:


  • Program development/proposal development experience;

  • Experience in humanitarian relief, poverty alleviation and/or international human rights experience a significant plus;

  • Experience managing large scale grants over (1 Million USD) and/or contracts;

  • Experience undertaking program design field assessments;

  • Experience with European Donors and other non-US funding mechanisms



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