Job Description
Anthony Travel is looking for an Event Manager within our Individual Sports and Housing events team. This is a key leadership position with primary responsibility for overall event business operations with our partners. Individual will be key part of management team working closely with the Senior Event Manager. Position should focus on the following areas:
Internal processes
Training and development of team members
Identification and implementation of solutions for key customers
Customer relationship management
Key characteristics that this individual must possess include a strong desire to help people, strategic decision-making ability, organizational abilities, leadership abilities, as well as strong communication and customer service skills. This person must also have the ability to formulate and implement procedures, as well as the ability to teach and lead staff. Proven leadership and management skills are imperative. Focus on details is imperative. Past experience within the hospitality industry is preferred; familiarity with sports is helpful.
Representative Duties
Responsibilities include but are not limited to:
Lead, assist and develop the team. They should be developed in the following areas:
Event package and other sales offerings – development and pricing
Specific event procedures and systems (marketing, sales, fulfillment, on-site)
Implementation of operational efficiencies including current process evaluation for continued improvement
Hotel Contract negotiations and reviews to ensure Anthony Travel is receiving the best available rates in the market
Management of inventory blocks to minimize risk and maximize revenue to company
Situation analysis and decision making
Creative problem solving
Staff training on events – identify key selling points and procedures to communicate to staff
Staff training on client reporting (why it is important/how to evaluate)
Include appropriate staff in regular marketing meetings
Build event budgets and measure event results
Develop incentive programs for team members and clients, as appropriate
Review and quality control
Event procedures
Resource utilization and productivity
Marketing and sales materials
Event payments
Sales analysis and reconciliation
Client reporting
Employee accountability
Accuracy and consistency with procedures and policies
Implement new events and customers
Work with Senior Event Manager for smooth transition into operations
Work with clients to identify specific needs and expectations
Identify and implement specific procedures to assure success
Communicate details to team members
Delegate responsibilities where appropriate
Monitor operations and client relationships
Manage key client relationships
Identify further sales and service opportunities
Regular contact with clients
Presenting event or client information on reports tailored to the specific event or client Qualifications
Deep and personal commitment to the Core Values of Anthony Travel:
Treat others as you want to be treated.
To enrich the lives of everyone we touch (associates, customers and vendors).
Integrity and Honesty.
Commitment to mutually beneficial solutions and relationships.
Professionalism.
Fun and healthy environment, attitude, and associates.
Powerful communication skills, both verbal and written
Experience in an upper management position (minimum of 3 years) preferably in the sports and/or travel and hospitality industry
General business knowledge and experience in oversight of multiple departments
Flexible with work and travel schedule. Ability to travel for work during holidays.
A proven track record with successful years of revenue and profit growth
A proven track record of successful relationship building and maintenance
Working knowledge of financial statements and forecast/budgets
Experience in developing marketing and sales plans
A proven track record of recognizing your employees with energy, enthusiasm and creativity.
A proven track record of strong personal effectiveness in which you have demonstrated imaginative and distinctive leadership.
Continually strive for self-development and discovering better means of accomplishing both personal and professional goals.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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