Customer Service Representative-Processing Contractor job - Porsche Cars North America - Atlanta, GA




Customer Service Representative-Processing Contractor



Porsche Cars North America


Atlanta, GA




Responsible for assigned documents to be completed an in a timely manner and in line with company policy and procedure


  • Assist with the processing of customer citations, privacy notices, and address changes to ensure they are processed in a timely manner

  • Sort and distribute incoming mail

  • Identify and distribute sensitive documents including customer and dealer checks

  • Ensure local limits of authority are followed

  • Complete assigned training in scheduled timeframe

    • High school degree, College degree preferred

    • 3 plus years of experience in customer service and auto finance experience

    • In depth knowledge of FDCPA, FCRA, ECOA and Federal Privacy laws

    • Proficiency with MS Office

    • Proficient written and verbal communication skills

    • Commitment to excellence – quality driven

    • Customer service oriented


    Porsche 21 hours ago





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