Examples of Work:
Examples of work performed in this classification include, but are not limited to, the following:
Receives/routes office visitors/telephone calls to the appropriate destination or individual.
Performs verifying or recording tasks which require the ability to make mathematical computations such as adding, subtracting, multiplying, and dividing.
Handles outgoing/incoming mail; weighs and addresses mail for proper routing.
Orders supplies and forms.
Gathers routine, factual information from clients and enters it into the computer, where available, in order to begin the process of determining initial or on-going eligibility.
Provides routine, factual information to persons within or outside the agency over the telephone, through personal contact, or by correspondence.
Maintains a filing system for classifying, retrieving, and disposing of such materials as correspondence, tapes, records, reports, and other documents.
Types tabular, numerical, or single item entries onto cards, forms, form letters, or similar pre-structured documents requiring accuracy to ensure proper recording and transfer of factual information.
Performs related or similar duties as required or assigned.
Minimum Qualifications:
These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate’s ability to perform all essential functions of the position.
EXPERIENCE/EDUCATIONAL REQUIREMENTS:
Education:
Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma).
Essential Functions:
Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following:
1. Performs general receptionist duties involved in answering the telephone, greeting clients
and visitors, and handling incoming and outgoing mail.
2. Registers and sets up case records and secures basic computer data for new applications, recertification, and re-determination.
3. Performs secretarial duties including typing, maintaining office files, and ordering supplies and forms for office use.
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