This is a fantastic opportunity for driven individuals to develop their careers working as an IT Systems & Networking Apprentice for well-established Buckinghamshire based organisation. As part of a Higher Level 4 IT Apprenticeship, you’ll gain hands-on experience, industry recognised Microsoft, CompTIA and ITIL qualifications all whilst earning.
Who will I work for, and what will I do?
The employer has enjoyed a long and successful history since it was founded in 1893 now offering education to over 9,000 students studying on a range of courses linked to the creative and cultural industries, the management and information management sectors, and the public sector. Due to this continued success and their exciting plans for future growth, the employer are looking to appoint 2 x IT Systems & Networking Apprentice
You will be required to work in busy technical environment undertaking a variety of tasks that include:
- Answering Helpdesk queries by telephone and e-mail
- Resolving Helpdesk queries via telephone or remote access tools
- Acting as 1st Line Support, progressing to 2nd Line Support
- Learning and Administering Microsoft Cloud Technologies
- Learning and Administering Microsoft Server 2008R2 and 2012
- Printer installation, repair and maintenance
- Assisting on technical projects
- Learning and Administering Cisco networks Liaise with the wider IT team to identify and resolve issues
What training will I receive?
Firebrand offers a unique Higher Level 4 IT Apprenticeship scheme that provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology. During your 24 month IT apprenticeship programme, Firebrand will provide residential training at our distraction-free training centre. Our method of accelerated training allows you to achieve industry-recognised certifications such as CompTIA, ITIL and Microsoft faster, giving you more time to put your new skills in to practice within a working environment. Firebrand will also provide you with a Mentor who will be supporting and assisting you with your development. By the end of your 24 month apprenticeship, in addition to having numerous industry recognised qualifications, a steady career with a supportive employer, you will also be recognised by the British Computer Society (BCS) for entry onto the register of IT Technicians, confirming SFIA level 3 professional competence.
What experience do I need?
You’ll possess a flexible attitude paired with the ability to perform under pressure. Although technically you’ll be passionate and demonstrate core IT skills, our focus will be on your communication skills and ability to speak with clients. You’ll show a commitment to quality as well as a thorough approach to work. You will show an interest in following a programme focusing in Microsoft Could Technologies or Microsoft Severe Infrastructure.
Finally, you will have:
- An ability to plan and organise your own work anticipating problems and planning workable solutions
- Excellent team work skills
- Attention to detail in recording and communicating information accurately
- Ideally, you will have at least five GCSEs (or equivalent) at Grade C or above including Maths, English and either IT or Science.
- Ideally, you will have either a minimum of two A levels (or equivalent) a Level 3 Apprenticeship qualification or Level 3 BTEC
What happens after my apprenticeship?
In return, for a motivated, mature and hardworking individual there is an opportunity to forge a long-term career within an exciting, friendly and vibrant organisation – your aptitude, drive, natural ability and hard work throughout the course of your apprenticeship could open doors to a long-term career within an expanding organisation.
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