Essential Functions/Responsibilities:
Sales & Profit Responsible for: • Meeting or exceeding store sales and profit plans through the training, coaching & managing of their sales staff. • Provide training & communication of meeting or exceeding Customer First goals to sales staff. • Communication with Store Manager and Division HR regarding issues and needs. • Ensure shrinkage control and Loss Prevention in store through the continual management of associates. • Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.
Expense Planning & Management Responsible for: • Adhering to annual expense budgets for store to achieve profit goals. • Monitoring store payroll and non-payroll expenses to achieve annual expense % goals. • Taking timely corrective action on expense budget variances. • Scheduling staffing in all departments to meet customer service expectations. • Administering current pay plan as it was designed. • Managing receipt flow of merchandise to floor in accordance with floor ready program. • Maintaining a safe shopping and working environment. • Monitoring and controlling cash overages/shortages.
People Development Responsible for: • Conducting timely reviews and communicating development needs with subordinate. Set goals and identify areas for improvement. • Recruiting, interviewing, selecting and retaining quality associates and ensures all positions are filled in a timely manner. • Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store. • Provide effective coaching in order to improve performance of all associates. • Developing and promoting a diverse group of associates. • Communicating with associates on possible career paths and advancement opportunities. • Ensuring all associates receive and complete all necessary paperwork.
Requirements/Qualifications:
Education & Experience: • Four-year college degree. • Experience in retail management. • Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). • Excellent supervisory, analytical and reasoning skills.
Physical: • Ability to use computer keyboard, standard telephone and other related business equipment.
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