Customer Service Advisor
Salary: £21,883 per annum
Location: Wooburn Green, Buckinghamshire
Hours: 37.5 per week
Paradigm Housing Group is a values-led business and one of the UK’s most progressive housing associations with over 13,500 properties across the south-east of England and a large property development portfolio.
Are you great with customers and passionate about brilliant service?
We have a Customer Service Advisor position available. The role is full time working 37.5hrs per week, Monday to Friday between 8am and 6pm*.
We want to find people who are passionate about customer service – handling a diverse range of enquiries by phone and online. Excellent telephone manner and written communication skills are essential.
You may have already worked in housing or property services and will know of the variety of enquiries you will be handling. Don’t worry if this is new to you – we provide comprehensive on-going training. As an adviser you’ll always be busy dealing with many people throughout the organisation to help customers with housing and repairs related matters. No day is the same and you’ll find the work highly rewarding.
At Paradigm, whilst we work hard, we offer an attractive range of benefits and encourage everyone to grow with us. We welcome applicants from all sections of the communities we work in.
Shortlisting for the Customer Service Advisor role will be conducted in line with the essential and desirable criteria set out in the person specification. Candidates will be required to attend interviews week commencing 18 May 2015.
At Paradigm, whilst we work hard, we offer an attractive range of benefits and encourage everyone to grow with us. We welcome applicants from all sections of the communities we work in.
If you are interested in the Customer Service Advisor position please apply via our website and include a CV and cover letter detailing how you meet the person specification.
Closing Date: Friday 08 May 2015
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