Primary Job Duties and Responsibilities (Essential Job Function)
Communicate with field personnel on scheduling and coordinating gas, electric service and meter reading visits to residential and commercial locations, including stopping service termination.
Market customer products such as extended service plan and budget billing to walk-in customers.
Assist in the daily maintenance of the customer information systems.
Perform additional responsibilities such as cashiering and compilation of miscellaneous reports as requested or assigned.
Qualifications
High school diploma/high school equivalency or equivalent work experience.
Minimum of one to two years of customer service experience.
Proficiency in computers, customer service system, Cashier for Windows and related software programs.
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Employees must be able to perform the essential functions of the position, with or without an accommodation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
EmoticonEmoticon