Uncategories Federal Student Aid Call Center Customer Service Representative - V-Tech Solutions - Montgomery, AL

Federal Student Aid Call Center Customer Service Representative - V-Tech Solutions - Montgomery, AL

May 31, 2016




V-Tech Solutions, Inc. Call Center Representative

LOCATION: Montgomery, AL (East Chase)


We are looking for Call Center Representatives to:


Answer and respond to inbound inquiries using various communication mediums

Must use scripted responses to calls and document calls

Adhere to the established call center standard operating procedures

Must maintain an empathetic and courteous demeanor

Adhere to work schedule to include start time, breaks and lunch and closing shift as scheduled

REQUIREMENTS

Must be able to pass credit check, background check, drug test and be able to obtain a government security clearance.


Minimum 6 mo 1 year of Customer Service experience for inbound & outbound calls.

Microsoft basic user of Word/Excel/Outlook

Must be able to type 40 WPM

US Citizens only (No Green Card or Visas)

Must be available to work any shift 6AM MST 8PM MST


Good pay, paid training, shift work, and full time benefits available (medical, dental, paid time off and 10 paid holidays)

**No Cor-2-Cor Agreements**


EOE

M/F/D/V

www.v-techsolutions.net/careers




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Please review all application instructions before applying to V-Tech Solutions.







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