Capital Heating & Cooling is an award winning heating, cooling and indoor air quality contractor with a full-time opportunity in our New Berlin office for an Administrative Assistant.
This position includes performing a wide range of administrative tasks and providing daily administrative support to the management team. Because our industry is a fluid environment, the ideal candidate will be able to adjust and prioritize the demands of the day as it fluctuates. The ability to maintain positive relationships with vendors, clients and colleagues with professionalism and confidentiality is a must.
The successful candidate will excel at time management, attention to detail, follow through, prioritizing, anticipating the needs of others and maintaining a positive attitude.
Work Hours: Schedule : Monday through Friday, 8am to 4:30 pm
Responsibilities Include:
Develop and maintain various revenue tracking spreadsheets with precision and accuracy.
Generate daily / weekly / monthly reports that management utilizes to determine departmental growth indicators.
Review and GPS verify the daily time cards of field technicians.
Process warranty claims with various manufacturers and third party warranty providers.
Schedule commercial maintenance consultations and track their progress.
Create commercial maintenance proposal binders.
Daily clerical duties such as scan and attach various documents to client accounts in our database, drafting correspondence as requested and general office tasks.
Assist with answering incoming calls, scheduling appointments and resolving general inquiries as needed.
Qualifications:
High school diploma or equivalent.
Four to five years of experience in administrative and support staff activities.
Strong reading, writing and mathematical skills.
Ability to manage multiple tasks/projects and deadlines simultaneously.
Advanced administrative, secretarial and clerical skills.
Ability to identify and resolve exceptions and to interpret data.
Excellent verbal and written communication and grammatical skills.
Proficient computer skills, especially Microsoft Office applications.
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Please review all application instructions before applying to Capital Heating and Cooling.
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